# HP Enterprise ANW 8360 12/16/24p DCN Support — H8A01A500NQ

**URL:** https://aio.lv/en/product--hp-enterprise-h8a01a500nq--12010284
**Data updated:** 2026-03-11 20:44 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H8A01A500NQ
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 8 767.49 €
**Prices and availability valid until:** 2026-08-11 23:59
**Price without VAT (21%):** 7 245.86 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h8a01a500nq--12010284

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

Support service for the HP Enterprise ANW 8360 network appliance, covering DCN Support for 12/16/24-port variants. This offering provides manufacturer-provided technical assistance, software updates and issue resolution for the specified ANW 8360 configurations. Intended to maintain device uptime, ensure configuration support and address hardware or firmware faults for enterprise networking environments.

## Long description

HP Enterprise ANW 8360 12/16/24p DCN Support — H8A01A500NQ provides manufacturer-backed technical support and software maintenance for specified ANW 8360 network appliance configurations with 12, 16 or 24 ports. This service package is designed to address hardware and firmware issues, deliver software updates provided by the vendor, and offer troubleshooting and configuration assistance specific to the ANW 8360 models used in enterprise networking environments.
Advantages
This DCN support offering includes access to HP Enterprise technical resources for diagnosing and resolving device faults, prioritized handling of incidents affecting the ANW 8360, and delivery of vendor-supplied software updates applicable to the supported 12/16/24-port variants. The service helps maintain device availability and preserves validated configurations by providing expert assistance for relevant hardware, firmware and software issues.
Suitable for
Enterprise network deployments using ANW 8360 appliances with 12, 16 or 24 ports
IT teams requiring manufacturer-level troubleshooting and configuration support
Organizations seeking to ensure timely firmware and software updates for ANW 8360
Data center and branch locations where device uptime and rapid issue resolution are required
Key specifications
Support coverage specific to HP Enterprise ANW 8360 network appliance 12/16/24-port variants
Manufacturer-provided technical assistance for hardware and firmware faults
Inclusion of vendor-supplied software updates and patches relevant to the supported configurations
Support scope focused on maintaining device operation, configuration assistance and issue resolution
How to use
To activate and use this support service, associate the support offering with the eligible HP Enterprise ANW 8360 appliance according to HP Enterprise registration procedures. When an issue arises, contact HP Enterprise support via the vendor’s designated channels, provide device identification and a description of the fault, and follow guidance from HP technical engineers. Apply supplied firmware or software updates as instructed and coordinate any replacement or onsite actions if prescribed by the support engagement.
Usage recommendations
Maintain an up-to-date record of device configuration and serial information, apply vendor-supplied updates in maintenance windows to minimize service disruption, and follow HP Enterprise instructions for backup and recovery procedures before applying firmware or configuration changes.

## FAQ

### How much does the HP Enterprise ANW 8360 12/16/24p DCN Support cost, and is it available for purchase?

The price is 8,767.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

