# Warranty/Support Extension HPE HS7V7E

**URL:** https://aio.lv/en/product--hp-enterprise-hs7v7e--4098382
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HS7V7E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 626.49 €
**Prices and availability valid until:** 2026-08-05 23:59
**Price without VAT (21%):** 517.76 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hs7v7e--4098382

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

The HPE HS7V7E warranty/support extension provides 1 license for 3 years of on-site support with a response time of 2 hours during business hours (9x5). This service ensures that your HPE equipment is covered for any issues, minimizing downtime and maximizing productivity.

## Long description

HPE Pointnext Tech Care (HPE Tech Care) is an operational support service for HPE hardware and software products. This support extension provides direct access to product specialists, general technical guidance, and digital self-service tools via the HPE Support Center. The service includes phone access, expert online chat and forum responses, and assistance with HPE InfoSight for supported products. The Warranty/Support Extension HPE HS7V7E provides one on-site support license for three years with a 2-hour response time during business hours (9x5).
Advantages
HPE Tech Care reduces time spent on triage or entitlement questions by providing direct access to specialists and curated knowledge resources. It offers multiple contact channels (telephone, moderated forums, automated incident logging, real-time chat) and integrates with HPE Support Center for personalized asset recognition and self-service options. For supported products, HPE InfoSight analytics and alerts are included in the guidance to help interpret issues and recommendations.
Suitable for
Companies using HPE hardware and software that require structured operational support
Environments where on-site response and 2-hour business-hours support are needed (HPE HS7V7E: 3-year, on-site, 2-hour response during 9x5)
IT teams seeking access to product specialists and knowledge-base resources
Key specifications
Product name: Warranty/Support Extension HPE HS7V7E
Brand: HP Enterprise
MPN: HS7V7E
Type: On-site support
Coverage: 3 year(s)
Response time: 2-hour phone response during business hours (9x5) — Basic service level
Channels: Telephone, expert online chat (English), HPE moderated forums, automated incident logging, HPE Support Center portal
Additional: General technical guidance and HPE InfoSight assistance for supported products
How to use
Register your product and link the service agreement in HPE Support Center to enable access to all support channels. For on-site incidents covered by the HS7V7E agreement, log incidents by phone during business hours to obtain the 2-hour response from a product specialist. Use expert online chat (English) or the HPE community forums for quick technical questions or to raise topics for specialist review; complex issues may be escalated to formal support incidents. For InfoSight-enabled products, request guidance to interpret analytics, alerts, and recommendations.
Usage recommendations
Keep your HPE Support Center registration and service agreement links up to date, provide serial numbers and workload context when contacting support, and use self-service resources and InfoSight insights to accelerate resolution and reduce time to remediation.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | DL360 Gen10 |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Response time | 2 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE HS7V7E cost, and is it available for purchase?

The price is 626.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty/Support Extension HPE HS7V7E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE HS7V7E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4098382/64249774_large.webp