# Warranty/Support Extension HPE HS7V9E

**URL:** https://aio.lv/en/product--hp-enterprise-hs7v9e--4098362
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HS7V9E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 1 522.49 €
**Prices and availability valid until:** 2026-08-12 23:59
**Price without VAT (21%):** 1 258.26 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hs7v9e--4098362

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 21.07.2026 | 1.89 EUR |
| Courier delivery to door | 21.07.2026 | 4.99 EUR |

## Summary description

The HPE HS7V9E warranty/support extension provides 1 license for 5 years of on-site service with a response time of 2 hours. This service ensures that your HPE equipment is covered for an extended period, allowing for quick support and maintenance to minimize downtime. With service hours from 9 AM to 5 PM, you can rely on HPE's expertise to keep your systems running smoothly.

## Long description

HPE Tech Care (HPE Pointnext Tech Care) is an operational support service for HPE hardware and software that provides ongoing access to product specialists and general technical guidance. The Warranty/Support Extension HPE HS7V9E offers one license for five years of on-site service with a 2-hour response for covered products during the service coverage window, helping to reduce downtime and support efficient operations.
Advantages
HPE Tech Care combines traditional incident support with proactive access to product-specific experts, multiple contact channels (telephone, moderated forums, automated incident logging and real-time chat), and integration with the HPE Support Center for asset recognition and self-service tools. The HS7V9E extension specifically provides on-site coverage for five years and a defined 2-hour phone response for products under the basic service level, enabling faster resolution and reduced administrative triage.
Suitable for
 Organizations requiring on-site hardware support and maintenance
 Environments that need a 2-hour response time during coverage hours (9:00–17:00)
 IT teams that benefit from direct access to product specialists and HPE InfoSight guidance
 Customers seeking a five-year warranty/support extension for HPE equipment
Key specifications
 Product name: Warranty/Support Extension HPE HS7V9E
 Service type: On-site support
 Duration: 5 year(s)
 Response time: 2-hour phone response (Basic service level) during coverage window
 Service hours: 9:00–17:00 (coverage window as specified in product data)
 Access channels: Telephone, expert online chat (English, during coverage window), moderated forums, automated incident logging
 Includes: General technical guidance, HPE Support Center self-service and asset recognition
How to use
Register the HS7V9E license and link your service agreement to your HPE Support Center account. For incidents, contact HPE by telephone during the coverage window to log on-site support requests; the basic service level provides a 2-hour phone response from a product specialist. For noncritical or general technical guidance, use telephone, web or expert chat channels during the coverage window. Complex issues may be escalated to formal support incidents through the Support Center or by request during chats or forum interactions.
Usage recommendations
Keep your HPE Support Center registration and linked service agreements up to date, and ensure systems covered by HS7V9E are configured to provide HPE InfoSight connectivity where applicable so HPE specialists can review alerts and analytics when assisting with operational or configuration guidance.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | DL360 Gen10 |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Response time | 2 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE HS7V9E cost, and is it available for purchase?

The price is 1,522.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 400 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty/Support Extension HPE HS7V9E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE HS7V9E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4098362/51729833_large.webp