# Warranty/Support Extension HPE HS7Y7E

**URL:** https://aio.lv/en/product--hp-enterprise-hs7y7e--4098398
**Data updated:** 2025-12-02 01:13 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HS7Y7E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 1 853.49 €
**Prices and availability valid until:** 2026-08-03 23:59
**Price without VAT (21%):** 1 531.81 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hs7y7e--4098398

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

The HPE HS7Y7E warranty/support extension provides 1 license for 3 years of on-site support, available 24/7. This service ensures that your HPE equipment is covered for any issues, minimizing downtime and maintaining operational efficiency. With expert assistance readily available, you can focus on your core business activities without worrying about technical disruptions.

## Long description

HPE Pointnext Tech Care (HPE Tech Care) is an operational support service for HPE hardware and software products that helps IT teams reduce risk and improve operational efficiency. The service combines access to product specialists, general technical guidance, and a personalized digital portal to manage assets, perform self-service actions, and access curated knowledge. Support channels include 24/7 telephone, moderated community forums, automated incident logging, and real-time chat. HPE Tech Care also provides assistance for HPE InfoSight–enabled products, including analytics, alerts and recommendations.
Advantages
HPE Tech Care provides direct access to product-specific specialists and short response times depending on the service level, enabling quicker resolution and reduced time spent on triage. The service offers general technical guidance for operation, management, and security, plus digital tools in the HPE Support Center that recognize installed products and their interactions. Multiple contact channels and curated knowledge resources allow customers to get help through telephone, expert chat, moderated forums, and self-service tools.
Key specifications
Support coverage: HPE hardware and software products covered by Tech Care agreements
Phone support: 24x7 access to log incidents; response times depend on service level
Enhanced response: 15-minute target for severity 1 incidents at Critical and Essential levels
Standard response: 1-hour target for non-critical incidents at enhanced levels
Basic level phone response: 2-hour product specialist response during coverage window
Expert online chat: real-time chat with technical specialists (English only, during coverage window)
Expert forum response: replies within two business days to unsolved questions in official HPE community forums
General technical guidance: noncritical (severity 3) guidance via phone, web, and chat within coverage window
HPE Support Center: personalized digital experience, asset recognition, self-service tools and curated knowledge base
HPE InfoSight assistance: setup, configuration, alerts, analytics interpretation and recommendations for supported products
How to use
Contact HPE Tech Care via the preferred channel: call the support telephone number to log an incident, start an expert online chat for quick technical questions (English only), or post in the HPE community forums. For issues requiring formal handling, HPE will request creation of a support incident and follow standard incident management processes. Register in HPE Support Center and link service agreements to enable specialist responses and access self-service tools. Use the Support Center portal to view recognized assets, open incidents, and consult knowledge articles and videos identified for your topic.
Recommendations
For fastest resolution, ensure devices and software are registered in HPE Support Center and service agreements are linked. Use telephone support for critical incidents, expert chat for quick technical clarifications, and the HPE community for broader discussions; create a formal support incident when a problem requires in-depth troubleshooting or entitlement verification.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | DL380 Gen10 |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE HS7Y7E cost, and is it available for purchase?

The price is 1,853.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty/Support Extension HPE HS7Y7E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE HS7Y7E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4098398/64249792_large.webp