# Warranty/Support Extension HPE HS7Y8E

**URL:** https://aio.lv/en/product--hp-enterprise-hs7y8e--4098386
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HS7Y8E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 9 894.99 €
**Prices and availability valid until:** 2026-08-02 23:59
**Price without VAT (21%):** 8 177.68 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hs7y8e--4098386

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 10.07.2026 | 1.89 EUR |
| Courier delivery to door | 10.07.2026 | 4.99 EUR |

## Summary description

The HPE HS7Y8E warranty/support extension provides 1 license for 4 years of comprehensive on-site support, available 24/7. This service ensures that your HPE equipment is covered for any issues, minimizing downtime and maximizing productivity. With expert assistance and quick response times, you can rely on HPE to keep your systems running smoothly.

## Long description

HPE Pointnext Tech Care (HPE Tech Care) is an operational support service for HP Enterprise hardware and software products. This warranty/support extension HS7Y8E provides a single license for four years of on-site coverage with access to HPE’s technical resources, designed to reduce downtime and help IT teams focus on operational tasks through proactive and reactive assistance.
Advantages
HPE Tech Care combines direct access to product specialists, general technical guidance, and digital self-service tools via HPE Support Center. The service offers multiple contact channels including 24x7 telephone support, moderated community forums, automated incident logging, and real-time chat. Customers benefit from faster triage—avoiding unnecessary entitlement questions—and from tailored guidance for operation, management, and security of covered products. For products integrated with HPE InfoSight, Tech Care also supports setup, analytics interpretation, and recommendations.
Suitable for (tasks / use cases)
Organizations requiring on-site hardware support and maintenance
IT teams seeking proactive operational guidance and performance optimization
Environments using HPE InfoSight for analytics and alerting
Businesses needing 24/7 access to HPE specialists and defined response times
Key specifications
Product name: Warranty/Support Extension HPE HS7Y8E
Brand: HP Enterprise
MPN: HS7Y8E
Type: On-site support
Coverage duration: 4 year(s)
On-site support: Yes
Support channels: Phone (24x7), expert online chat (English, during coverage window), HPE moderated forums, automated incident logging
Response targets: 15-minute enhanced response for severity 1 (Critical/Essential levels), 1-hour callback for other incidents (enhanced), 2-hour phone response for Basic level
How to use
Register the covered product and link the service agreement in HPE Support Center to enable access to support channels. For incidents, contact HPE by telephone, online chat (English), or submit queries via the HPE community forum; complex issues may be escalated to formal support incidents. Use the HPE Support Center portal and self-service tools to view asset details, access curated knowledge articles, and perform certain tasks without opening an incident. For InfoSight-enabled products, request assistance to interpret alerts and recommendations.
Usage recommendations
Keep product registration and linked service agreements up to date in HPE Support Center, document incident severity accurately when contacting support, and provide InfoSight connectivity for Alert and analytics assistance. Use the specialist channels for time-sensitive critical incidents and HPE community forums for non-urgent knowledge sharing.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | DL380 Gen10 |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE HS7Y8E cost, and is it available for purchase?

The price is 9,894.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE HS7Y8E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4098386/64249781_large.webp