# Warranty/Support Extension HPE HS8A4E

**URL:** https://aio.lv/en/product--hp-enterprise-hs8a4e--4098418
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HS8A4E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 2 427.99 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 2 006.60 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hs8a4e--4098418

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

The HPE HS8A4E warranty/support extension provides 5 years of on-site support with a response time of 2 hours, ensuring your systems are maintained efficiently. With service available 9 hours a day, 5 days a week, this extension guarantees minimal downtime and quick resolution of issues, enhancing your operational reliability.

## Long description

HPE Pointnext Tech Care (HPE Tech Care) is an operational support service for HPE hardware and software products that provides access to specialized technical resources and general technical guidance. The service aims to reduce operational risk and help IT teams improve efficiency by offering multiple contact channels, automated incident logging, and tools for asset management and self-service via the HPE Support Center. For supported products, HPE Tech Care also assists with HPE InfoSight setup, analytics interpretation, alerts and recommendations.
Advantages
HPE Tech Care combines direct access to product-specific specialists with general technical guidance for operation, management and security of covered products. Customers benefit from a personalized digital experience in HPE Support Center, automated incident logging, expert online chat, moderated forums with defined response times, and phone access to experts that follows defined response SLAs. The service reduces time spent on triage and entitlement questions and extends support to InfoSight-enabled products for analytics and recommendations.
Suitable for
Organizations using HPE hardware and software that require proactive operational support
IT teams seeking fast access to product specialists and guided troubleshooting
Customers who need unified asset visibility and self-service tools via HPE Support Center
Environments using HPE InfoSight that require assistance interpreting alerts and recommendations
Key specifications
Service: HPE Pointnext Tech Care operational support
Contact channels: Telephone, expert online chat (English), HPE moderated forums, automated incident logging, real-time chat
Response times: 15 minutes (24x7 enhanced response for severity 1, Critical/Essential levels), 1 hour for other incidents (enhanced), 2 hours phone response for Basic level during coverage window
Coverage: General technical guidance treated as noncritical (severity 3) and available within service coverage windows
InfoSight: Assistance for setup, configuration, analytics interpretation, alerts and recommendations for supported products
How to use
Contact HPE Tech Care through the HPE Support Center, by telephone, expert online chat or by posting in the HPE community forums. Register and link your service agreements in HPE Support Center to enable specialist responses. For critical incidents under the applicable service level, use the 24x7 phone channel to request immediate assistance; for noncritical guidance, use chat or web channels within the service coverage window. Complex issues raised via chat or forum may be escalated to formal support incidents per HPE incident management processes.
Usage recommendations
Keep your HPE product inventory and linked service agreements updated in HPE Support Center to ensure correct recognition of installed products and faster specialist support. For InfoSight-enabled devices, provide relevant analytics data when requesting guidance to help qualify recommendations and next-best actions.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | DL380 Gen10 |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Response time | 2 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE HS8A4E cost, and is it available for purchase?

The price is 2,427.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty/Support Extension HPE HS8A4E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE HS8A4E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4098418/64249810_large.webp