# Tech Care Service HPE 5Y HS8K8E

**URL:** https://aio.lv/en/product--hp-enterprise-hs8k8e--4098451
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HS8K8E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 17 358.99 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 14 346.27 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hs8k8e--4098451

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

HPE 5Y Tech Care provides comprehensive support for your HP Enterprise products. This 5-year service includes proactive monitoring, hardware replacement, and access to expert technical assistance, ensuring optimal performance and minimal downtime. Ideal for businesses seeking reliable and efficient IT solutions.

## Long description

HPE Care Service combines hardware and software assistance designed to increase the availability and stability of your IT infrastructure. The Tech Care Service HPE 5Y HS8K8E is a five-year support package from HP Enterprise that covers proactive monitoring, hardware replacement and access to HPE technical resources who collaborate with your IT team to diagnose and resolve issues for HPE and selected third-party products.
Advantages
This five-year HPE Tech Care plan provides continuous access to trained HPE support personnel, structured processes for fault diagnosis and hardware replacement, and proactive monitoring to reduce unplanned downtime. The service centralizes hardware and software incident handling with defined response procedures to help maintain service continuity.
Suitable for
Businesses running HPE servers, storage or network equipment that require extended support
IT environments needing predictable hardware replacement and vendor coordination
Organisations seeking to reduce downtime through proactive monitoring and expert assistance
Key specifications
Brand: HP Enterprise
Manufacturer part number (MPN): HS8K8E
Service duration: 5 year(s)
Service type: Tech Care / HPE Care Service (hardware and software support)
How to use
Register the HS8K8E service with HP Enterprise according to the purchase confirmation and provide asset details for covered equipment. When an incident occurs, contact HPE support via the provided channels, supply diagnostic information and follow the HPE technician's instructions for troubleshooting or hardware replacement. Keep system firmware and software within supported configurations to enable effective support.
Usage recommendations
Maintain up-to-date inventory and serial numbers for covered devices, apply recommended firmware updates where possible, and use the service's proactive monitoring outputs to prioritise maintenance and capacity planning.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | DL560 Gen10 |

## FAQ

### How much does the Tech Care Service HPE 5Y HS8K8E cost, and is it available for purchase?

The price is 17,358.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098451/64249827_large.webp