# Warranty/Support Extension HPE HU4A6A5 1 License 5 Years 24x7 On-site

**URL:** https://aio.lv/en/product--hp-enterprise-hu4a6a5--5482070
**Data updated:** 2025-12-30 05:59 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HU4A6A5
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 1.99 €
**Prices and availability valid until:** 2026-08-15 23:59
**Price without VAT (21%):** 1.64 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hu4a6a5--5482070

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 23.07.2026 | 1.89 EUR |
| Courier delivery to door | 23.07.2026 | 4.99 EUR |

## Summary description

The HPE HU4A6A5 warranty/support extension provides 1 license for 5 years of on-site support available 24x7. This service ensures that your HPE products are covered for an extended period, offering peace of mind and reliability in your IT operations.

## Long description

Warranty/Support Extension HPE HU4A6A5 provides one license for five years of on-site, 24x7 operational support for eligible HPE hardware and software products. The service is part of HPE Pointnext Tech Care and is designed to give IT teams access to product-specific specialists, general technical guidance, and digital self-service tools through HPE Support Center. Support channels include telephone, moderated forums, automated incident logging, real-time chat (English only), and HPE InfoSight assistance for supported products.
Advantages
This five-year on-site extension offers continuous access to HPE technical resources who can help reduce operational risk and improve efficiency through proactive guidance. Phone support is available 24x7 with defined response targets depending on service level: 15-minute response for critical incidents at enhanced service levels, one-hour callbacks for other covered incidents, and two-hour phone response for Basic service level. The service also includes expert online chat and forum responses, curated knowledge resources via HPE Support Center, and HPE InfoSight insights and assistance where applicable.
Suitable for
Organizations needing continuous on-site hardware and software support for five years
IT teams requiring rapid access to product specialists and technical guidance
Environments that use HPE InfoSight-enabled products and want analytics-based recommendations
Key specifications
Product name: Warranty/Support Extension HPE HU4A6A5
License quantity: 1 license
Duration: 5 year(s)
Support type: On-site, 24x7 coverage
Service channels: Telephone, HPE Support Center, moderated forums, automated incident logging, real-time chat (English), expert forum responses
Response targets: 15-minute 24x7 enhanced response for critical incidents (where applicable), 1-hour callback for other incidents, 2-hour response for Basic level
How to use
Register the HU4A6A5 license in HPE Support Center and link the service agreement to the covered products. Use the provided telephone numbers to log incidents or initiate expert online chat during the service coverage window. For community questions, post in the official HPE forums; unresolved forum items may be escalated to formal support incidents. For HPE InfoSight-enabled products, request assistance through the same channels to receive analytics interpretation and recommended next actions.
Usage recommendations
Ensure devices covered by HU4A6A5 are registered and linked to the service agreement in HPE Support Center, keep contact and entitlement information current, and use HPE Support Center self-service tools where possible to reduce incident handling time. For complex issues, provide configuration and workload context to specialists and consider using HPE InfoSight connectivity to benefit from analytics and proactive recommendations.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | ProLiant DL380 Gen10 |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE HU4A6A5 cost, and is it available for purchase?

The price is 1.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE HU4A6A5?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/5482070/53236839_large.webp