# HPE 5Y Pointnext Tech Care Essential Service 5 years 24x7 On-site

**URL:** https://aio.lv/en/product--hp-enterprise-hu4a6a5zsa--5506378
**Data updated:** 2025-12-30 05:59 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HU4A6A5#ZSA
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 8 124.99 €
**Prices and availability valid until:** 2026-08-06 23:59
**Price without VAT (21%):** 6 714.87 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hu4a6a5zsa--5506378

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 15.07.2026 | 1.89 EUR |
| Courier delivery to door | 15.07.2026 | 4.99 EUR |

## Summary description

HPE 5Y Pointnext Tech Care Essential Service offers 5 years of 24x7 on-site support with a 4-hour response time. Ideal for businesses needing reliable IT service.

## Long description

HPE 5Y Pointnext Tech Care Essential Service 5 years 24x7 On-site provides comprehensive hardware and software support from Hewlett Packard Enterprise. The service includes on-site interventions and access to HPE technical resources to help maintain availability of your IT infrastructure and resolve issues with HPE and selected third-party products. It covers a five-year period with continuous (24x7) coverage and a guaranteed 4-hour response time.
Advantages
This on-site service offers coordinated hardware and software assistance from HPE experts, fast response with a 4-hour on-site commitment, and continuous 24x7 coverage for five years. It simplifies incident resolution by integrating HPE technical resources with your IT team and supports both HPE and selected third-party products.
Suitable for
Business-critical servers and storage requiring rapid on-site support
Environments needing guaranteed 4-hour response and 24x7 coverage
Organizations seeking a five-year support commitment for IT infrastructure
Key specifications
Brand: HP Enterprise
Service type: On-site
Duration: 5 year(s)
Availability: 24x7
Response time: 4 hours
MPN: HU4A6A5#ZSA
How to use
Purchase and register the HPE service against the covered equipment using the provided MPN. When an incident occurs, contact HPE support through the designated support channels; HPE technical resources will coordinate with your IT team and, if required, dispatch on-site engineers to resolve hardware or software issues within the defined response time.
Usage recommendations
Register all covered assets immediately after purchase, maintain accurate asset and contact information, and keep firmware and software inventories up to date to speed up incident diagnosis and resolution.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 5 year(s) |
| Compatibility | ProLiant DL360 Gen10+ |
| Service included | Parts and Labour |
| Service time (hours x days) | 24x7 |
| Response time | 4 |

## FAQ

### How much does the HPE 5Y Pointnext Tech Care Essential Service cost, and is it available for purchase?

The price is 8,124.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/5506378/53233495_large.webp