# HPE 5Y Pointnext Tech Care Essential Service 5 years 24x7 On-site 4h Response

**URL:** https://aio.lv/en/product--hp-enterprise-hu4a6a5zsc--10500051
**Data updated:** 2025-12-30 08:45 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HU4A6A5#ZSC
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 6 684.49 €
**Prices and availability valid until:** 2026-08-02 23:59
**Price without VAT (21%):** 5 524.37 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hu4a6a5zsc--10500051

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 10.07.2026 | 1.89 EUR |
| Courier delivery to door | 10.07.2026 | 4.99 EUR |

## Summary description

The HPE 5Y Pointnext Tech Care Essential Service provides comprehensive support for HPE products. With 24x7 on-site service and a 4-hour response time, it ensures minimal downtime and quick resolution of issues. Ideal for businesses that rely on HPE technology.

## Long description

HPE Care Service delivers combined hardware and software support to help maintain the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources collaborate with your IT team to troubleshoot and resolve hardware and software issues for HPE products and selected third-party components. The HPE 5Y Pointnext Tech Care Essential Service offers five years of on-site coverage with 24x7 availability and a 4-hour response commitment.
Advantages
This service provides continuous on-site technical support, a guaranteed 4-hour response time, and coverage across HPE products with the option to address selected third-party items. The five-year term simplifies long-term planning and helps reduce downtime by ensuring rapid access to qualified HPE technicians and replacement parts when required.
Suitable for
Companies using HPE servers, storage, or networking equipment that require fast on-site support
IT environments where 24x7 service coverage is needed
Organizations looking for a multiyear support commitment to minimize operational interruptions
Key specifications
Service: HPE Pointnext Tech Care Essential
Term: 5 year(s)
Type: On-site
Availability: 24x7
Response time: 4-hour on-site response
Brand: HP Enterprise
MPN: HU4A6A5#ZSC
How to use
Purchase and register the HPE 5Y Pointnext Tech Care Essential Service for the specific HPE product assets you want covered. In the event of a hardware or supported software problem, contact HPE support via the provided support channels; an HPE technician will be dispatched according to the 4-hour response SLA. Provide asset details and access to the affected equipment to enable diagnosis and repair or replacement as appropriate.
Usage recommendations
Maintain an up-to-date inventory of covered assets and their serial numbers, and ensure on-site access and contact information are current to enable timely response. Review the service terms for third-party product coverage to confirm applicability.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 5 year(s) |
| Compatibility | Proliant DL325 Gen10 Plus V2 SUP |
| Service included | Parts and Labour |
| Service time (hours x days) | 24x7 |
| Response time | 4 |

## FAQ

### How much does the HPE 5Y Pointnext Tech Care Essential Service cost, and is it available for purchase?

The price is 6,684.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can HPE 5Y Pointnext Tech Care Essential Service be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/10500051/52821198_large.webp