# HPE 5Y Pointnext Tech Care Essential Service 5 years 24x7 On-site

**URL:** https://aio.lv/en/product--hp-enterprise-hu4a6a5zv3--5068848
**Data updated:** 2025-12-30 05:55 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HU4A6A5#ZV3
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 60 685.99 €
**Prices and availability valid until:** 2026-07-31 23:59
**Price without VAT (21%):** 50 153.71 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hu4a6a5zv3--5068848

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 09.07.2026 | 1.89 EUR |
| Courier delivery to door | 09.07.2026 | 4.99 EUR |

## Summary description

HPE 5Y Pointnext Tech Care Essential Service provides comprehensive support for HPE products. With 24x7 availability and a 4-hour response time, this on-site service ensures minimal downtime and quick resolution of issues, enhancing operational efficiency.

## Long description

HPE 5Y Pointnext Tech Care Essential Service 5 years 24x7 On-site is a comprehensive support agreement from Hewlett Packard Enterprise that combines hardware and software assistance to help increase availability of your IT infrastructure. This on-site service covers HPE products and selected third-party items, provides continuous 24x7 access to technical resources, and includes a guaranteed 4-hour response time to reduce downtime and restore operations more quickly.
Advantages
The service offers round-the-clock access to HPE technical resources, on-site troubleshooting and repairs, and coordinated support for both hardware and supported software. A defined 4-hour response window and five-year coverage help organisations plan maintenance and reduce unplanned outages. The on-site nature of the service supports faster resolution for issues that cannot be addressed remotely.
Suitable for
 Data centers and enterprise servers requiring continuous availability
 Critical infrastructure where fast on-site response is needed
 Businesses that require combined hardware and software support for HPE products
 IT environments seeking a 5-year, predictable support commitment
Key specifications
 Service type: On-site
 Coverage duration: 5 year(s)
 Availability: 24x7
 Response time: 4-hour on-site response
 Manufacturer: Hewlett Packard Enterprise (HPE)
 Manufacturer part number (MPN): HU4A6A5#ZV3
How to use
Register the service using the HPE ordering or activation process and associate it with the covered product serial number(s). When an issue occurs, contact HPE support through the provided 24x7 channels; HPE technical resources will diagnose the problem and dispatch on-site engineers if required. Keep product serial numbers, purchase documentation and a summary of the issue ready to expedite service delivery.
Usage recommendations
Keep system firmware and supported software updated per HPE guidance and maintain an inventory of covered devices to ensure fast verification during service calls. Use the 24x7 support channels for critical incidents and schedule preventive maintenance within the five-year coverage to maximise uptime.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 5 year(s) |
| Compatibility | Alletra 6000 AF 23TB NVME SUPP |
| Service included | Parts and Labour |
| Service time (hours x days) | 24x7 |
| Response time | 4 |

## FAQ

### How much does the HPE 5Y Pointnext Tech Care Essential Service cost, and is it available for purchase?

The price is 60,685.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/5068848/64358200_large.webp