# Support service HP Enterprise HU4A7A500DG for Server HPE DL365 Gen11 — 2U rackmount, 2nd Gen AMD EPYC

**URL:** https://aio.lv/en/product--hp-enterprise-hu4a7a500dg--11452478
**Data updated:** 2025-12-31 17:04 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HU4A7A500DG
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 10 383.49 €
**Prices and availability valid until:** 2026-08-12 23:59
**Price without VAT (21%):** 8 581.40 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hu4a7a500dg--11452478

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 21.07.2026 | 1.89 EUR |
| Courier delivery to door | 21.07.2026 | 4.99 EUR |

## Summary description

HP Enterprise HU4A7A500DG is a support service for the HPE DL365 Gen11 server configured as a 2U rackmount with 2nd Gen AMD EPYC processors. The service provides manufacturer-backed technical assistance, issue diagnosis and resolution, and maintenance guidance to keep the server operational for business workloads. Ideal for IT teams needing reliable hardware support and faster recovery times.

## Long description

Server HPE DL365 GEN11 Support HU4A7A500DG 2U Rackmount 2nd Gen AMD EPYC is a support and warranty extension service for the HPE ProLiant DL365 Gen11 rack server platform. This service provides additional coverage and technical support tailored for the 2U, 2nd Generation AMD EPYC-based server to maintain system availability and help resolve hardware and firmware issues with vendor-authorized procedures.
Advantages
This HPE support package delivers vendor-backed technical assistance, access to certified spare parts, and authorized repair procedures specific to the DL365 Gen11 platform. The extension helps reduce downtime through structured incident handling and provides continuity of support for AMD EPYC 2nd Gen rack configurations, ensuring compatibility with the original hardware and firmware updates managed by HPE.
Suitable for
Organizations operating HPE ProLiant DL365 Gen11 2U rack servers
IT departments requiring extended warranty and vendor support for 2nd Gen AMD EPYC systems
Data centers needing predictable maintenance workflows and authorized parts replacement
Key specifications
Product name: Server HPE DL365 GEN11 Support HU4A7A500DG
Form factor supported: 2U rackmount (HPE ProLiant DL365 Gen11)
Processor platform: 2nd Generation AMD EPYC (platform-specific support)
Brand: HP Enterprise
Manufacturer part number (MPN): HU4A7A500DG
Category: Warranty and support extensions
How to use
Purchase and register the HU4A7A500DG support extension with HPE according to the vendor’s activation process. Provide the server serial number and configuration details during registration so HPE can map the contract to the specific DL365 Gen11 unit. When incidents occur, contact HPE support through the channels specified in your contract; provide system logs and diagnostics as requested to accelerate troubleshooting and service dispatch.
Usage recommendations
Keep your server firmware and drivers aligned with HPE-recommended releases, maintain an up-to-date inventory of hardware serial numbers, and follow HPE’s preventive maintenance guidance to maximize the effectiveness of the HU4A7A500DG support coverage.

## FAQ

### How much does the HP Enterprise HU4A7A500DG support for HPE DL365 Gen11 cost, and is it available for purchase?

The price is 10,383.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty