# Service HP Enterprise 5-year TC Essential with wDMR (HU4A7A5#Z78) — 5-year support service

**URL:** https://aio.lv/en/product--hp-enterprise-hu4a7a5z78--11452468
**Data updated:** 2025-12-31 17:04 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HU4A7A5#Z78
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 18 797.99 €
**Prices and availability valid until:** 2026-08-13 23:59
**Price without VAT (21%):** 15 535.53 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hu4a7a5z78--11452468

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 21.07.2026 | 1.89 EUR |
| Courier delivery to door | 21.07.2026 | 4.99 EUR |

## Summary description

HP Enterprise 5-year TC Essential with wDMR (HU4A7A5#Z78) is a manufacturer service contract providing five years of technical care essential support. Designed for enterprise hardware, it covers scheduled maintenance, remote diagnostics via wDMR and manufacturer service procedures. Suitable for IT administrators seeking predictable multi-year support and reduced downtime.

## Long description

Service HPE 5Y TC Essential wDMR SVC (HU4A7A5#Z78) from HP Enterprise is a five-year technical care (TC) support package including wDMR services. The contract provides structured support for eligible HPE hardware and associated maintenance processes over a five-year period, ensuring access to predefined service levels and manufacturer-backed assistance.
Advantages
This HPE five-year technical care package centralizes manufacturer-level support and remote diagnostic capabilities (wDMR), simplifying incident handling and reducing on-site troubleshooting time. The service aligns response procedures with HPE standards and helps maintain hardware availability through covered support activities during the contract term.
Suitable for
 Organisations using HPE servers or infrastructure requiring long-term manufacturer support
 IT departments seeking predictable, contract-based maintenance and remote diagnostic services
 Environments where minimizing downtime and standardized service procedures are priorities
Key specifications
 Brand: HP Enterprise
 Manufacturer part number (MPN): HU4A7A5#Z78
 Service duration: 5 years
 Service type: Technical Care with wDMR (remote diagnostics/maintenance)
How to use
Activate the HPE service by registering the hardware with HP Enterprise and associating the MPN HU4A7A5#Z78 to the appropriate device serial numbers. When a hardware issue arises, contact HPE support through the provided channels; remote diagnostics (wDMR) will be used where applicable to assess and often resolve problems before any on-site intervention is scheduled under the terms of the contract.
Usage recommendations
Keep device serial numbers and warranty/service entitlement information accessible and follow HPE’s incident-reporting procedures to ensure timely use of this five-year technical care service.

## FAQ

### How much does the HP Enterprise Service 5Y TC Essential wDMR HU4A7A5#Z78 cost, and is it available for purchase?

The price is 18,797.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty