# Warranty Support Extension HPE HU4B2A5 1 License 5 Years On-site

**URL:** https://aio.lv/en/product--hp-enterprise-hu4b2a5--11265320
**Data updated:** 2025-12-30 18:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HU4B2A5
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 1.99 €
**Prices and availability valid until:** 2026-07-19 23:59
**Price without VAT (21%):** 1.64 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hu4b2a5--11265320

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 26.06.2026 | free |
| Pickup points | 01.07.2026 | 1.99 EUR |
| Courier delivery to door | 01.07.2026 | 4.99 EUR |

## Summary description

The HPE HU4B2A5 warranty support extension provides 1 license for 5 years of on-site service. It includes a 2-hour response time, ensuring quick support for your HPE products.

## Long description

HPE Tech Care (HPE Pointnext Tech Care) delivers operational support for HPE hardware and software, providing licensed on-site support for covered HPE products. This Warranty Support Extension (HU4B2A5) supplies one license with five years of on-site service and a defined phone response commitment depending on the service level. HPE Tech Care offers access to product specialists, general technical guidance, and self-service tools via HPE Support Center to help manage assets and optimize operations.
Advantages
HPE Tech Care extends traditional support by enabling direct access to product-specific specialists through phone, moderated forums, automated incident logging, and real-time chat. The service reduces time spent on triage or entitlement questions, provides general technical guidance for operation, management, and security, and integrates with HPE InfoSight where applicable to interpret analytics, alerts, and recommendations. The included on-site warranty extension ensures a specified on-site support commitment for five years.
Suitable for
Businesses that require on-site hardware and software support for HPE equipment
IT teams seeking faster access to product specialists and guided operations
Environments that benefit from HPE InfoSight analytics and recommendations
Organizations needing a 5-year warranty extension with defined response times
Key specifications
Product: Warranty Support Extension HPE HU4B2A5
License quantity: 1 license
Service duration: 5 years
Support type: On-site
On-site support: Yes
Response times: 15-minute 24x7 enhanced response for critical incidents (where applicable), 1-hour callback for other incidents at enhanced levels, 2-hour phone response for Basic service level (during coverage window)
Channels: Phone (24x7), expert online chat (English, during coverage window), HPE moderated forums, automated incident logging, HPE Support Center portal
Languages: Expert chat and specialist forum responses provided in English
How to use
Register the covered product and link the service agreement in HPE Support Center to enable on-site support and access to HPE Tech Care channels. For incidents, contact HPE by telephone, use the expert online chat during the coverage window for quick technical questions, or post in the HPE community forums for non-urgent discussions. Complex issues raised via chat or forum may be elevated to a formal support incident and handled according to HPE incident management processes.
Usage recommendations
Ensure the product and service agreement are registered and linked in HPE Support Center, provide clear environment and workload details when contacting support, and use HPE InfoSight-connected features where available to take advantage of analytics, alerts, and recommended actions.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | ProLiant DL380 Gen10 |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Response time | 2 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty Support Extension HPE HU4B2A5 cost, and is it available for purchase?

The price is 1.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 26.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty Support Extension HPE HU4B2A5?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/11265320/63580276_large.webp