# Support service HP Enterprise HU4B2A500DJ — HPE ProLiant DL360 Gen11 support and maintenance

**URL:** https://aio.lv/en/product--hp-enterprise-hu4b2a500dj--11265322
**Data updated:** 2025-12-31 15:55 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HU4B2A500DJ
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 6 098.49 €
**Prices and availability valid until:** 2026-08-11 23:59
**Price without VAT (21%):** 5 040.07 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hu4b2a500dj--11265322

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

Support service for HP Enterprise HU4B2A500DJ providing professional support and maintenance for the HPE ProLiant DL360 Gen11 server. Designed for business environments, the service covers technical assistance, troubleshooting, and advisory services to ensure server uptime, faster fault resolution, and continued performance. Suitable for IT teams seeking vendor-backed support and predictable maintenance processes.

## Long description

Server HPE DL360 Gen11 Support HU4B2A500DJ HP Enterprise provides extended maintenance and technical support services for the HPE ProLiant DL360 Gen11 server. This support offering is tied to the specified part number and brand, covering authorized assistance, troubleshooting, and repair coordination to maintain server availability and performance.
Advantages
This HPE Enterprise support package ensures access to certified technical resources familiar with the HPE DL360 Gen11 platform, helps reduce downtime through structured incident handling, and simplifies service management by using the manufacturer part number HU4B2A500DJ for accurate service tracking. The service is intended to complement existing hardware and firmware maintenance processes for the server.
Suitable for
Businesses running HPE ProLiant DL360 Gen11 servers
Data centers requiring manufacturer-level support and faster incident resolution
IT teams that need coordinated repair and parts replacement via HP Enterprise
Key specifications
Brand: HP Enterprise
Product: Server support for HPE DL360 Gen11
Manufacturer part number (MPN): HU4B2A500DJ
Category: Warranty and support extensions
How to use
Purchase the support item corresponding to MPN HU4B2A500DJ and register the service with HP Enterprise following their activation process. When an issue occurs with an HPE ProLiant DL360 Gen11 server, contact HP support using the provided case channels; provide the server details and MPN to open a ticket. HP will coordinate diagnostics, remote troubleshooting, and on-site service or parts replacement as defined by the purchased support level.
Usage recommendations
Maintain accurate server inventory records including serial numbers and the HU4B2A500DJ part number, keep firmware and drivers up to date, and follow HP Enterprise pre-failure and preventive maintenance guidelines to maximize the effectiveness of the support service.

## FAQ

### How much does the HP Enterprise HU4B2A500DJ support — HPE DL360 Gen11 cost, and is it available for purchase?

The price is 6,098.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can HP Enterprise HU4B2A500DJ support — HPE DL360 Gen11 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty