# Server support service HP Enterprise HU4B2A500DK for HPE ProLiant DL380 Gen11 2U rackmount, dual-processor systems

**URL:** https://aio.lv/en/product--hp-enterprise-hu4b2a500dk--11270006
**Data updated:** 2025-12-31 15:55 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HU4B2A500DK
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 8 244.99 €
**Prices and availability valid until:** 2026-08-12 23:59
**Price without VAT (21%):** 6 814.04 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hu4b2a500dk--11270006

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

Support service HU4B2A500DK from HP Enterprise for HPE ProLiant DL380 Gen11 2U rackmount servers with dual-processor configurations. Provides manufacturer-backed technical support, troubleshooting and maintenance for server hardware and firmware issues. Intended for IT administrators to ensure uptime, faster fault resolution and continued warranty coverage for critical rack servers.

## Long description

Server HPE DL380 Gen11 Support HU4B2A500DK 2U Rackmount Dual Processor provides technical support and maintenance services for the HPE ProLiant DL380 Gen11 rack server. This support offering covers hardware and firmware assistance to help maintain server availability and performance for dual-processor 2U deployments.
Advantages
This HPE Enterprise support package is tailored for the DL380 Gen11 platform, ensuring access to certified service resources and vendor-level diagnostics. It helps reduce downtime through timely troubleshooting, firmware updates and hardware repair coordination while preserving warranty alignment for the specified rackmount dual-processor model.
Suitable for (tasks / use cases)
Enterprise datacenter servers requiring vendor support for HPE ProLiant DL380 Gen11
2U rackmount dual-processor configurations where rapid hardware response is needed
Organizations that need firmware and hardware maintenance without managing in-house repair workflows
Key specifications
Product name: Server HPE DL380 Gen11 Support HU4B2A500DK
Form factor: 2U rackmount support
Supported platform: HPE ProLiant DL380 Gen11 (dual processor)
Brand: HP Enterprise
Category: Warranty and support extensions
Manufacturer part number (MPN): HU4B2A500DK
How to use
Contact HP Enterprise or the reseller with the MPN HU4B2A500DK to activate the support contract for the specific DL380 Gen11 server. Provide server serial numbers and deployment details as requested by the support team. Use the vendor portal or designated support channels to open cases, request diagnostics, firmware updates or schedule hardware service visits as needed.
Usage recommendations
Keep server firmware and drivers current and maintain documented serial numbers and configuration records to accelerate support interactions. For mission-critical deployments, combine this support package with proactive monitoring and regular backups to minimise disruption.

## FAQ

### How much does the HP Enterprise support HU4B2A500DK for HPE DL380 Gen11 cost, and is it available for purchase?

The price is 8,244.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty