# Warranty service HP Enterprise HPE 5Y Tech Care Basic wDMR SVC, 5-year hardware support

**URL:** https://aio.lv/en/product--hp-enterprise-hu4b3a5--12366334
**Data updated:** 2026-04-19 14:12 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HU4B3A5
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 1.99 €
**Prices and availability valid until:** 2026-08-12 23:59
**Price without VAT (21%):** 1.64 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hu4b3a5--12366334

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

HPE 5Y Tech Care Basic wDMR SVC by HP Enterprise is a 5-year warranty and hardware support service providing basic technical care and delivery and return (DMR) handling for eligible servers and equipment. It covers parts replacement and standard repair workflows to minimize downtime and ensure maintenance continuity for datacenter hardware.

## Long description

HPE 5Y Tech Care Basic wDMR SVC by HP Enterprise is a five-year hardware support service that provides basic technical care and delivery-and-return (DMR) handling for eligible servers and datacenter equipment. The service focuses on parts replacement and standard repair processes to reduce downtime and maintain operational continuity for supported hardware.
Advantages
This service offers a defined five-year term of hardware support with managed delivery and return for replaced parts, helping to streamline repairs and ensure that critical server components are replaced or repaired according to standard workflows. It simplifies parts logistics and provides a consistent support option for datacenter hardware maintenance needs.
Suitable for
 Organizations seeking extended basic hardware support for servers
 Datacenter environments where predictable parts replacement processes are required
 IT teams that need a five-year support commitment for eligible equipment
When it may not be suitable
This basic service does not include advanced on-site technical assistance levels, proactive monitoring, or fastest-response options. Customers requiring same-day on-site response, comprehensive proactive maintenance, or premium support features should evaluate higher-tier HPE support packages.
Key specifications
 Support duration: 5 years
 Coverage: Hardware parts replacement and standard repair workflows
 Service scope: Delivery-and-return (DMR) handling for replaced parts
 Intended equipment: Eligible HPE servers and datacenter hardware
How to use
Purchase and register the service for eligible HPE equipment according to HP Enterprise procedures. In case of hardware failure, contact HPE support to open a service request; HPE will manage parts replacement and DMR handling following the service terms. Keep proof of entitlement and equipment details available to expedite the support workflow.
What to consider before purchase
 Verify eligibility of your specific server models for this basic support service
 Assess whether five years of basic parts-and-repair coverage meets your operational requirements
 Compare with higher-tier HPE services if you need faster response times or proactive support features
Usage recommendations
Use this service to maintain standard parts replacement and repair continuity for eligible HPE servers, and combine it with internal monitoring and backup procedures to reduce downtime impact during hardware repairs.

## FAQ

### How much does the HP Enterprise HPE 5Y Tech Care Basic wDMR SVC cost, and is it available for purchase?

The price is 1.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty