# On-site License HPE Tech Care HV5R7E

**URL:** https://aio.lv/en/product--hp-enterprise-hv5r7e--4098456
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV5R7E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 18 927.49 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 15 642.55 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv5r7e--4098456

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 17.07.2026 | 1.89 EUR |
| Courier delivery to door | 17.07.2026 | 4.99 EUR |

## Summary description

The HPE Tech Care license provides comprehensive support for HPE products. This 3-year on-site license ensures quick response times and expert assistance, enhancing system reliability and performance. Ideal for businesses seeking uninterrupted service and peace of mind.

## Long description

On-site License HPE Tech Care HV5R7E is a three-year on-site support license for HPE hardware and software products. The license provides operational support that combines access to product-specific specialists, general technical guidance, and digital self-service tools to help manage assets, recognize installed products and their interactions, and reduce time spent on administrative triage.
Advantages
This HPE Tech Care on-site license delivers direct access to expert technical resources familiar with HPE products and the customer’s workload context, defined response channels including telephone and real-time chat, automated incident logging and HPE-moderated forums, and enhanced digital management via the HPE Support Center. The service aims to reduce risk, shorten time to resolution, and enable operational efficiency without unnecessary entitlement or triage delays.
Suitable for
Businesses running HPE servers, storage or networking equipment that require on-site technical support
IT teams seeking a three-year support commitment with defined response channels
Organizations needing integrated digital asset management and self-service tools for faster issue handling
Key specifications
Product name: On-site License HPE Tech Care HV5R7E
Brand: HP Enterprise
Type: On-site support
Duration: 3 year(s)
On-site support: Yes
Includes: access to product specialists, general technical guidance, HPE Support Center digital tools, automated incident logging, phone and chat channels
How to use
Activate the HV5R7E license according to HPE’s registration process and register covered HPE products in the HPE Support Center to enable asset recognition and access to self-service tools. When issues occur, contact HPE Tech Care through the provided telephone numbers, real-time chat, or submit incidents via automated logging. Use HPE-moderated forums and curated knowledge in the Support Center to supplement direct support interactions.
Usage recommendations
Register all eligible HPE devices promptly in the HPE Support Center and maintain up-to-date account and contact information to ensure fastest possible on-site response and access to specialist guidance.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | DL580 Gen10 |
| License quantity | 1 |

## FAQ

### How much does the On-site License HPE Tech Care HV5R7E cost, and is it available for purchase?

The price is 18,927.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098456/64249831_large.webp