# On-site License HPE Tech Care HV5R9E

**URL:** https://aio.lv/en/product--hp-enterprise-hv5r9e--4098447
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV5R9E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 13 695.99 €
**Prices and availability valid until:** 2026-08-11 23:59
**Price without VAT (21%):** 11 319.00 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv5r9e--4098447

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

The HPE Tech Care license provides comprehensive support for HPE products over a 5-year period. This on-site service ensures quick response times and expert assistance, helping to minimize downtime and maintain optimal performance of your IT infrastructure. With a single license, you gain access to HPE's extensive resources and expertise, ensuring your systems are always up-to-date and secure.

## Long description

On-site License HPE Tech Care HV5R9E provides a five-year operational support experience for HPE hardware and software products. The license offers on-site assistance, expert access and digital tools to help IT teams reduce downtime, maintain optimal performance and improve operational efficiency across the infrastructure.
Advantages
HPE Tech Care combines direct access to product-specific specialists, general technical guidance and multiple support channels — including telephone, moderated forums, automated incident logging and real-time chat. The service minimizes time spent on entitlement or triage questions by connecting customers to experts with contextual knowledge of the supported hardware and software, and it includes self-service tools and a personalized HPE Support Center for asset management and curated knowledge.
Suitable for
Organizations that require on-site support for HPE hardware and software
IT teams seeking a five-year support commitment to minimize downtime
Businesses that need access to product specialists and guided operational best practices
Environments where integrated asset recognition and self-service tools improve incident handling
Key specifications
Brand: HP Enterprise
Model / MPN: HV5R9E
Service type: On-site support
Duration: 5 year(s)
Includes: Access to product specialists, general technical guidance, telephone support, moderated forums, automated incident logging, real-time chat, HPE Support Center
How to use
Register the HV5R9E license to your HPE account and associate it with the supported product assets in the HPE Support Center. Use the portal to view recognized assets, access curated knowledge articles and initiate support via telephone, chat, or automated incident logging. For issues requiring physical intervention, request on-site assistance through the support portal or by contacting HPE support directly.
Usage recommendations
Keep asset information in the HPE Support Center up to date, document your workload contexts for faster triage, and use the moderated forums and self-service tools to resolve routine issues before requesting on-site visits.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Compatibility | DL580 Gen10 |
| License quantity | 1 |

## FAQ

### How much does the On-site License HPE Tech Care HV5R9E cost, and is it available for purchase?

The price is 13,695.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098447/64249825_large.webp