# On-site License HPE Tech Care HV5S2E

**URL:** https://aio.lv/en/product--hp-enterprise-hv5s2e--4098495
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV5S2E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 20 257.99 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 16 742.14 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv5s2e--4098495

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 17.07.2026 | 1.89 EUR |
| Courier delivery to door | 17.07.2026 | 4.99 EUR |

## Summary description

HPE Tech Care provides comprehensive support for your HPE products, ensuring optimal performance and reliability. This on-site license for 3 years includes access to expert assistance, proactive monitoring, and timely updates, helping you minimize downtime and maximize productivity. Ideal for businesses seeking to enhance their IT infrastructure with dedicated support.

## Long description

On-site License HPE Tech Care HV5S2E is a three-year on-site support license for HPE hardware and software. The service delivers operational support focused on maintaining product performance and reliability, with access to product-specific specialists, general technical guidance, and digital self-service tools through the HPE Support Center.
Advantages
HPE Tech Care combines proactive and reactive support: direct access to experts familiar with your HPE products, multiple contact channels (telephone, moderated forums, automated incident logging and real-time chat), and reduced time spent on entitlement or triage questions. The HPE Support Center adds personalized digital asset recognition and self-service tools that simplify incident handling and provide curated knowledge resources.
Suitable for
Enterprises that require on-site technical support for HPE servers, storage, and network equipment
IT teams seeking proactive operational guidance and performance optimization
Organizations that need fast access to specialists and reduced downtime
Key specifications
Product name: On-site License HPE Tech Care HV5S2E
Service type: On-site support license
Duration: 3 year(s)
On-site support: Yes
Brand: HP Enterprise
MPN: HV5S2E
How to use
Purchase and register the HV5S2E license to associate it with the HPE products in your environment via the HPE Support Center. Use the Support Center to identify assets, access self-service tools, open incidents, or initiate contact through telephone, moderated forums, automated incident logging or real-time chat. When necessary, request on-site assistance and coordinate visits through HPE support channels.
Usage recommendations
Register equipment details in the HPE Support Center as soon as the license is activated, keep contact and entitlement information up to date, and use the self-service tools for initial diagnostics to speed up incident resolution and on-site interventions.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | DL580 Gen10 |
| License quantity | 1 |

## FAQ

### How much does the On-site License HPE Tech Care HV5S2E cost, and is it available for purchase?

The price is 20,257.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098495/64249843_large.webp