# Tech Care Service HPE 5Y HV5U4E

**URL:** https://aio.lv/en/product--hp-enterprise-hv5u4e--4098494
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV5U4E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 10 025.49 €
**Prices and availability valid until:** 2026-08-04 23:59
**Price without VAT (21%):** 8 285.53 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv5u4e--4098494

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

The HPE 5Y Tech Care service provides comprehensive support for your HP Enterprise products. With a duration of 5 years, this service ensures timely assistance, proactive monitoring, and access to expert resources. It helps minimize downtime and enhances the performance of your IT infrastructure, allowing you to focus on your core business operations.

## Long description

HPE Care Service, sold as Tech Care Service HPE 5Y HV5U4E, is a 5-year support contract for HPE (HP Enterprise) products that combines hardware and software assistance. The service provides access to Hewlett Packard Enterprise technical resources who collaborate with your IT team to diagnose and resolve issues for HPE systems and selected third-party products, helping to maintain availability and performance of your infrastructure.
Advantages
The 5-year Tech Care Service offers comprehensive technical support, including coordinated hardware and software problem resolution, access to expert HPE resources, and proactive assistance intended to reduce downtime. It centralizes support for covered HPE equipment and selected third-party components under a single service agreement to simplify incident handling and follow-up.
Suitable for
 Enterprises and IT departments managing HPE servers and infrastructure
 Organizations seeking a 5-year support commitment for hardware and software issues
 Environments where minimizing downtime and ensuring timely technical assistance is important
Key specifications
 Product name: Tech Care Service HPE 5Y HV5U4E
 Brand: HP Enterprise (HPE)
 Service duration: 5 year(s)
 Category: Warranty and support extensions
 Manufacturer part number (MPN): HV5U4E
How to use
Activate the service according to HPE’s activation process and register the covered products as specified in the service terms. When an incident occurs, contact HPE Care Service via the support channels provided in your contract; HPE technical personnel will coordinate with your IT staff to analyze the issue, provide troubleshooting steps, and, when required, arrange repairs or replacements per the service agreement.
Usage recommendations
Keep an up-to-date inventory of covered HPE assets and document serial numbers and configuration details to speed up support case handling; review the service terms to confirm which third-party products are supported under this agreement.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | DL580 Gen10 |

## FAQ

### How much does the Tech Care Service HPE 5Y HV5U4E cost, and is it available for purchase?

The price is 10,025.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098494/64249842_large.webp