# On-site License HPE Tech Care HV5W2E

**URL:** https://aio.lv/en/product--hp-enterprise-hv5w2e--4098524
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV5W2E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 34 703.49 €
**Prices and availability valid until:** 2026-08-11 23:59
**Price without VAT (21%):** 28 680.57 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv5w2e--4098524

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

The HPE Tech Care license provides comprehensive support for HPE products, ensuring optimal performance and reliability. With a duration of 5 years, this on-site license offers direct access to HPE's technical expertise, timely updates, and proactive monitoring. Ideal for businesses seeking to enhance their IT infrastructure with dedicated support.

## Long description

On-site License HPE Tech Care HV5W2E provides operational support for HPE hardware and software products, combining access to product specialists, general technical guidance, and digital self-service tools. This on-site, 5-year license is designed to reduce risk, optimize performance, and help IT teams focus on proactive improvements rather than only reactive issue handling. Customers receive multiple contact channels including telephone, moderated forums with defined response times, automated incident logging and real-time chat, plus access to curated knowledge and asset recognition through the HPE Support Center.
Advantages
This HPE Tech Care on-site license offers direct access to expert technical resources familiar with specific HPE workloads and products, minimizes time spent on entitlement or triage questions, and supplies general technical guidance for operation, management, and security. The service supports proactive monitoring and performance optimization and includes personalized digital tools that let customers identify installed products, understand interactions between components, and use self-service options without always opening incidents.
Suitable for
Organizations running HPE hardware and/or software that require on-site technical support
IT teams seeking a 5-year support commitment to maintain uptime and optimize operations
Enterprises that need access to product-specific specialists and multiple support channels
Customers wanting streamlined incident handling and self-service asset management via HPE Support Center
Key specifications
Product name: On-site License HPE Tech Care HV5W2E
Brand: HP Enterprise
Type: On-site support
Duration: 5 year(s)
On-site support: Yes
Support channels: Telephone, moderated forums, automated incident logging, real-time chat, HPE Support Center portal
How to use
Purchase and register the HV5W2E license through HPE or an authorized reseller, then associate it with the relevant HPE assets in the HPE Support Center. Use the provided contact channels to open incidents, request specialist assistance, or obtain general technical guidance. Leverage the Support Center’s asset recognition and curated knowledge resources for self-service tasks and to reduce the number of incidents requiring on-site action.
Usage recommendations
Keep product registration and asset information up to date in HPE Support Center to ensure fast entitlement validation and routing to the appropriate HPE specialists; schedule regular reviews of performance reports and apply recommended best practices to maximize the value of the 5-year on-site HPE Tech Care license.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Compatibility | DL580 Gen10 |
| License quantity | 1 |

## FAQ

### How much does the On-site License HPE Tech Care HV5W2E cost, and is it available for purchase?

The price is 34,703.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098524/64249857_large.webp