# On-site License HPE Tech Care HV5W3E

**URL:** https://aio.lv/en/product--hp-enterprise-hv5w3e--4098525
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV5W3E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 20 257.99 €
**Prices and availability valid until:** 2026-08-11 23:59
**Price without VAT (21%):** 16 742.14 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv5w3e--4098525

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

HPE Tech Care 1 license for 3 years provides comprehensive support for your HP Enterprise products. This on-site license ensures that your systems are always up-to-date and running smoothly, minimizing downtime and maximizing productivity. With expert assistance and access to resources, you can focus on your business while HPE takes care of your technology needs.

## Long description

HPE Tech Care (On-site License HPE Tech Care HV5W3E) is an operational support service for HPE hardware and software products that provides a single-license on-site support for three years. The service combines expert technical resources, guided troubleshooting, and proactive operational guidance to help IT teams maintain system availability, reduce risk, and improve operational efficiency across supported HPE products.
Advantages
HPE Tech Care offers direct access to product-specific specialists and general technical guidance, avoiding time spent on unnecessary triage or entitlement questions. Customers can contact HPE through multiple channels including telephone, moderated forums with defined response times, automated incident logging, and real-time chat. The service also integrates with the HPE Support Center digital portal, which recognizes installed products, provides curated knowledge resources, and enables selected self-service tasks without opening a support incident.
Suitable for
 Organizations running HPE hardware and software that require on-site technical support
 IT teams seeking proactive operational guidance and performance optimization
 Environments where reducing downtime and improving system availability is a priority
Key specifications
 Product name: On-site License HPE Tech Care HV5W3E
 Brand: HP Enterprise
 Type: On-site
 Number of years: 3 year(s)
 On-site support: Yes
 Service scope: Operational support for HPE hardware and software, access to product specialists, general technical guidance, multiple contact channels
How to use
Activate the HV5W3E license according to HPE activation procedures and register supported HPE products in the HPE Support Center portal. Use the portal to view recognized assets and knowledge resources, perform available self-service activities, and open incidents when needed. For complex issues or on-site assistance, contact HPE Tech Care through the provided phone numbers, moderated forums, automated logging, or real-time chat to escalate incidents to product-specific specialists.
Usage recommendations
Register all covered HPE devices in the HPE Support Center and keep firmware and software up to date to maximize the effectiveness of the HPE Tech Care on-site license. Use the portal's self-service tools for routine tasks and reserve incident submissions for issues requiring specialist attention.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | DL580 Gen10 |
| License quantity | 1 |

## FAQ

### How much does the On-site License HPE Tech Care HV5W3E cost, and is it available for purchase?

The price is 20,257.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098525/64249858_large.webp