# On-site License HPE Tech Care HV5W5E

**URL:** https://aio.lv/en/product--hp-enterprise-hv5w5e--4098534
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV5W5E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 36 848.49 €
**Prices and availability valid until:** 2026-08-10 23:59
**Price without VAT (21%):** 30 453.30 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv5w5e--4098534

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

The HPE Tech Care license provides comprehensive support for HPE products over a period of 5 years. This on-site license ensures that you have access to expert assistance and resources to maintain optimal performance and reliability of your HPE systems. With a focus on proactive support, it helps to minimize downtime and enhance productivity.

## Long description

On-site License HPE Tech Care HV5W5E provides five years of operational support for HPE hardware and software. This on-site license delivers access to product-specific specialists, general technical guidance, and HPE’s digital support tools to help maintain system performance, reduce downtime, and streamline ongoing operations.
Advantages
The HPE Tech Care license combines proactive and reactive support: direct access to specialists, defined response channels including telephone and real-time chat, automated incident logging, and moderated forums. Customers receive tailored technical assistance that reduces time spent on triage and entitlement checks and benefits from HPE Support Center self-service tools and curated knowledge resources.
Suitable for
Enterprises running HPE servers, storage, or networking equipment that require on-site support
IT teams seeking proactive operational guidance and faster incident resolution
Organizations that need asset management and integrated product insight via HPE Support Center
Key specifications
Product name: On-site License HPE Tech Care HV5W5E
Type: On-site support
Duration: 5 year(s)
On-site support: Yes
Manufacturer: HP Enterprise
MPN: HV5W5E
How to use
Activate the license according to HPE’s registration process and associate it with the covered HPE product assets in HPE Support Center. Use the available channels—telephone, moderated forums, automated incident logging and real-time chat—to request assistance. For on-site events, coordinate scheduling through HPE support so a qualified technician can be dispatched to your location.
Usage recommendations
Register covered devices in HPE Support Center, keep system firmware and software up to date, and use the self-service tools and curated knowledge base to resolve routine issues quickly before escalating to on-site support.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Compatibility | DL580 Gen10 |
| License quantity | 1 |

## FAQ

### How much does the On-site License HPE Tech Care HV5W5E cost, and is it available for purchase?

The price is 36,848.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098534/64249864_large.webp