# Tech Care Service HPE HV5X5E

**URL:** https://aio.lv/en/product--hp-enterprise-hv5x5e--4098541
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV5X5E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 4 255.49 €
**Prices and availability valid until:** 2026-08-05 23:59
**Price without VAT (21%):** 3 516.93 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv5x5e--4098541

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

HPE 3Y Tech Care provides comprehensive support for your HPE products, ensuring optimal performance and reliability. With a duration of 3 years, this service includes proactive monitoring, troubleshooting, and access to expert resources. Ideal for businesses seeking to minimize downtime and enhance operational efficiency.

## Long description

HPE Care Service (Tech Care Service HPE HV5X5E) delivers three years of combined hardware and software support designed to maintain the availability and performance of your HPE infrastructure. Hewlett Packard Enterprise technical teams collaborate with your IT staff to identify and resolve issues for HPE products and selected third-party components, helping to reduce downtime and support stable operations.
Advantages
The service offers proactive monitoring and troubleshooting, direct access to HPE technical resources, and coordinated support for both hardware and supported software. Coverage for three years provides predictable support costs and continuity of service, while collaboration with your IT team enables timely problem resolution and knowledge transfer.
Suitable for
 Businesses running HPE servers, storage, or networking equipment
 IT departments seeking predictable three-year support coverage
 Environments that require coordinated hardware and software troubleshooting
 Operations aiming to reduce unplanned downtime and maintain service levels
Key specifications
 Product name: Tech Care Service HPE HV5X5E
 Brand: HP Enterprise
 MPN: HV5X5E
 Duration: 3 year(s)
 Category: Warranty and support extensions
How to use
Purchase the Tech Care Service HPE HV5X5E and register the covered HPE products with Hewlett Packard Enterprise according to the contract terms. When incidents occur, contact HPE support through the provided channels and work with assigned technical resources to troubleshoot and resolve hardware or supported software issues. Follow HPE’s incident escalation and documentation procedures to ensure proper tracking and resolution.
Usage recommendations
Register all covered assets promptly, maintain up-to-date configuration and firmware information, and provide HPE support with detailed incident data to speed diagnosis. Review the service contract for response times and included service levels to align internal processes with HPE support procedures.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 3 year(s) |
| Compatibility | DL580 Gen10 w/ OneView |

## FAQ

### How much does the Tech Care Service HPE HV5X5E cost, and is it available for purchase?

The price is 4,255.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Tech Care Service HPE HV5X5E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098541/64249870_large.webp