# Tech Care Service HPE 5Y HV5X7E

**URL:** https://aio.lv/en/product--hp-enterprise-hv5x7e--4098540
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV5X7E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 10 397.99 €
**Prices and availability valid until:** 2026-08-02 23:59
**Price without VAT (21%):** 8 593.38 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv5x7e--4098540

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 10.07.2026 | 1.89 EUR |
| Courier delivery to door | 10.07.2026 | 4.99 EUR |

## Summary description

HPE 5Y Tech Care provides comprehensive support for your HP Enterprise products. This 5-year service includes proactive monitoring, troubleshooting, and expert assistance to ensure optimal performance and minimal downtime. With HPE's Tech Care, you gain access to a dedicated support team and resources tailored to your specific needs, enhancing your IT infrastructure's reliability and efficiency.

## Long description

HPE Care Service (Tech Care Service HPE 5Y HV5X7E) delivers comprehensive hardware and software support designed to increase availability and reliability of your HP Enterprise infrastructure. This five-year service package combines proactive monitoring, troubleshooting, and access to Hewlett Packard Enterprise technical resources to address hardware and software issues for HPE products and selected third-party components.
Advantages
The service provides continuous technical assistance from HPE specialists, proactive problem detection and remediation, and coordinated support for both HPE and supported third-party products. Coverage for five years ensures predictable support planning and helps reduce downtime by accelerating fault resolution.
Suitable for
Businesses seeking extended warranty and technical support for HPE servers and infrastructure
IT teams that require proactive monitoring and fast troubleshooting
Organizations using mixed environments with selected third-party products
Key specifications
Brand: HP Enterprise
Manufacturer part number (MPN): HV5X7E
Service duration: 5 year(s)
Service type: Hardware and software support, proactive monitoring, troubleshooting
How to use
After purchase, register the service with Hewlett Packard Enterprise according to the included instructions and provide required product details and serial numbers. HPE technical resources will coordinate with your IT team for onboarding, configure any monitoring as specified, and handle incident reporting and case resolution through the defined support channels.
Usage recommendations
Keep system inventories and serial numbers up to date, follow HPE’s onboarding steps promptly, and maintain regular communication between your IT team and HPE support to maximize the effectiveness of the Tech Care Service.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | DL580 Gen10 w/ OneView |

## FAQ

### How much does the Tech Care Service HPE 5Y HV5X7E cost, and is it available for purchase?

The price is 10,397.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098540/64249869_large.webp