# Tech Care Service HPE 5Y HV5Y3E

**URL:** https://aio.lv/en/product--hp-enterprise-hv5y3e--4098544
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV5Y3E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 13 079.49 €
**Prices and availability valid until:** 2026-08-04 23:59
**Price without VAT (21%):** 10 809.50 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv5y3e--4098544

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

The HPE 5Y Tech Care service provides comprehensive support for your HP Enterprise products. With a duration of 5 years, this service ensures timely assistance, proactive monitoring, and access to expert resources. Enjoy peace of mind knowing that your technology is backed by a dedicated support team, helping to minimize downtime and enhance operational efficiency.

## Long description

HPE Care Service provides comprehensive hardware and software support intended to increase availability and stability of your IT infrastructure. The Tech Care Service HPE 5Y (HV5Y3E) offers a five-year support period with access to Hewlett Packard Enterprise technical resources and assistance for HPE and selected third-party products.
Advantages
This five-year Tech Care Service delivers coordinated hardware and software support, access to HPE technical specialists, and procedures to help diagnose and resolve issues. The service is designed to reduce downtime by providing timely assistance, proactive monitoring options, and structured escalation paths when needed.
Suitable for
Organisations seeking extended support for HPE hardware and software
IT teams that require access to vendor technical resources
Environments where minimizing downtime and predictable support coverage is important
Key specifications
Brand: HP Enterprise
Manufacturer part number (MPN): HV5Y3E
Service type: Tech Care Service (hardware and software support)
Duration: 5 year(s)
How to use
Purchase and register the Tech Care Service HPE 5Y with the product serial number or asset information as required by HPE. When an issue occurs, contact HPE support using the provided channels; HPE technical resources will work with your IT team to diagnose and resolve hardware and software problems for covered products. Follow any troubleshooting steps and escalation guidance provided by HPE to ensure timely service delivery.
Usage recommendations
Keep product serial numbers and support contract details accessible, document incidents and interactions with HPE support, and apply recommended firmware and software updates to maintain compatibility and stability.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | DL580 Gen10 w/ OneView |

## FAQ

### How much does the Tech Care Service HPE 5Y HV5Y3E cost, and is it available for purchase?

The price is 13,079.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098544/64249873_large.webp