# Tech Care Service HPE 5Y HV5Z8E

**URL:** https://aio.lv/en/product--hp-enterprise-hv5z8e--4098532
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV5Z8E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 15 586.49 €
**Prices and availability valid until:** 2026-08-04 23:59
**Price without VAT (21%):** 12 881.40 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv5z8e--4098532

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

HPE 5Y Tech Care provides comprehensive support for your HPE products. With a duration of 5 years, it ensures timely assistance, proactive monitoring, and access to expert resources. This service enhances the reliability and performance of your IT infrastructure, allowing you to focus on your core business without worrying about technical issues.

## Long description

HPE Tech Care Service (HV5Z8E) delivers a five-year support package combining hardware and software assistance for HPE systems. The service provides access to Hewlett Packard Enterprise technical resources to help diagnose and resolve issues for HPE products and selected third-party components, with the goal of improving infrastructure availability and reducing downtime.
Advantages
The service offers a unified support channel for hardware and software issues, extended access to HPE expertise, and continuity of support for a five-year period. It includes timely assistance and proactive activities designed to maintain system availability and streamline incident resolution.
Suitable for
 Organizations using HPE servers, storage or networking equipment that require multi-year support
 IT teams seeking centralized vendor support for both HPE and selected third-party products
 Infrastructure environments where reducing downtime and improving availability are priorities
Key specifications
 Brand: HP Enterprise
 Manufacturer part number (MPN): HV5Z8E
 Service duration: 5 year(s)
 Category: Warranty and support extensions
How to use
Purchase and register the Tech Care Service for the covered HPE assets according to HPE registration procedures. When an issue occurs, contact HPE support through the provided channels, supply the product details and incident information, and work with HPE technical resources to diagnose and resolve the problem. Follow any prescribed steps from HPE for parts replacement or software remediation.
Usage recommendations
Keep asset inventory and serial numbers up to date and document environment details to accelerate support. Review the service terms to confirm covered products and response options for your environment.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | DL560 Gen10 w/ OneView |

## FAQ

### How much does the Tech Care Service HPE 5Y HV5Z8E cost, and is it available for purchase?

The price is 15,586.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098532/64249861_large.webp