# Tech Care Service HPE 5Y HV6M5E

**URL:** https://aio.lv/en/product--hp-enterprise-hv6m5e--4098648
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV6M5E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 8 298.49 €
**Prices and availability valid until:** 2026-08-04 23:59
**Price without VAT (21%):** 6 858.26 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv6m5e--4098648

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

The HPE 5Y Tech Care service provides comprehensive support for your HP Enterprise products. With a duration of 5 years, it ensures timely assistance, proactive monitoring, and access to expert resources. This service enhances system reliability and minimizes downtime, allowing businesses to focus on their core operations without interruptions.

## Long description

HPE Care Service provides comprehensive hardware and software support designed to increase the availability of your IT infrastructure. The Tech Care Service HPE 5Y HV6M5E delivers expert assistance and access to Hewlett Packard Enterprise technical resources for troubleshooting HPE products and selected third-party components over a five-year period.
Advantages
The HPE 5Y Tech Care service ensures predictable support coverage for five years, combining reactive problem resolution with proactive monitoring and access to certified HPE technicians. This service helps reduce downtime, provides continuity of maintenance processes, and centralizes vendor support for covered hardware and software.
Suitable for
 Businesses seeking long-term support for HPE servers and infrastructure
 IT teams requiring coordinated hardware and software troubleshooting
 Organizations aiming to reduce downtime and maintain system availability
Key specifications
 Brand: HP Enterprise
 Manufacturer part number (MPN): HV6M5E
 Service duration: 5 year(s)
 Service type: Tech Care (hardware and software support)
 Category: Warranty and support extensions
How to use
Register the service using the provided MPN and associate it with the covered HPE products according to your purchase documentation. When an issue occurs, contact HPE support using the designated channels; provide product identifiers and a description of the fault. HPE technical resources will work with your IT team to diagnose and resolve hardware and software issues for covered items.
Usage recommendations
Keep documentation and product serial numbers readily available, apply recommended firmware and software updates, and follow HPE troubleshooting guidance to ensure efficient incident handling and to maximise the value of the HPE 5Y Tech Care service.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | DL325 Gen10 Plus Service |

## FAQ

### How much does the Tech Care Service HPE 5Y HV6M5E cost, and is it available for purchase?

The price is 8,298.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098648/64249958_large.webp