# Warranty Support Extension On-site HPE HV6M6E 3 Years

**URL:** https://aio.lv/en/product--hp-enterprise-hv6m6e--4098624
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV6M6E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 5 014.49 €
**Prices and availability valid until:** 2026-07-31 23:59
**Price without VAT (21%):** 4 144.21 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv6m6e--4098624

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 08.07.2026 | 1.89 EUR |
| Courier delivery to door | 08.07.2026 | 4.99 EUR |

## Summary description

The HPE HV6M6E warranty support extension provides on-site service for 3 years, ensuring quick response times and expert assistance. This service is designed to minimize downtime and maintain operational efficiency, making it ideal for businesses that rely on HPE technology. With this extension, you can have peace of mind knowing that your equipment is protected and supported by HPE professionals.

## Long description

HPE Pointnext Tech Care (HPE Tech Care) is an operational support service for HPE hardware and software products. This on-site warranty support extension (HV6M6E) covers the supported equipment for three years and provides access to HPE resources for incident handling, technical guidance, and operational assistance to help maintain availability and optimize performance.
Advantages
HPE Tech Care extends standard warranty coverage with multi-channel access to product specialists via phone, moderated forums, online chat, and automated incident logging. The service includes prioritized phone response commitments (including a 15-minute emergency callback for critical incidents at higher service levels), expert forum responses within two business days, and guidance for operation, management, and security of supported products. For supported devices, HPE InfoSight analytics and related alerts and recommendations are available as part of the guidance.
Suitable for
Businesses using HPE servers, storage, or network equipment that require on-site support.
IT teams seeking faster incident response and direct access to HPE specialists.
Environments that benefit from HPE InfoSight analytics and proactive operational guidance.
Key specifications
Service type: On-site warranty support extension (HPE HV6M6E)
Duration: 3 year(s)
On-site support: Yes
Support channels: Telephone, expert online chat (English), HPE moderated forums, automated incident logging, HPE Support Center portal
Response targets: 15-minute 24x7 enhanced response for critical incidents (where applicable); 1-hour for other covered incidents at enhanced levels; 2-hour phone response for Basic service level during coverage window
General technical guidance: Available for operation, management, and security; treated as noncritical / severity 3 incidents
HPE InfoSight: Support and guidance for setup, analytics, alerts, and recommendations for supported products
How to use
Register devices and link service agreements in HPE Support Center to enable self-service tools and ensure specialists can identify installed products and their interactions. To request help, contact HPE via the phone numbers provided in your service agreement, initiate an expert online chat during the service coverage window, or post questions in the HPE community forums. For complex issues, HPE may convert queries into formal support incidents and apply the appropriate incident-management and escalation process.
Usage recommendations
Keep firmware and supported software up to date and register all covered products in HPE Support Center. Use HPE InfoSight where available to receive analytics-driven alerts and recommendations, and create formal support incidents for problems that require detailed troubleshooting or on-site intervention.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | ProLiant DL325 Gen10+ |
| Phone support | Yes |

## FAQ

### How much does the Warranty Support Extension HPE HV6M6E cost, and is it available for purchase?

The price is 5,014.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty Support Extension HPE HV6M6E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098624/64249943_large.webp