# HPE Tech Care 1 license 5 years HPE Tech Care

**URL:** https://aio.lv/en/product--hp-enterprise-hv6m8e--4098656
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV6M8E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 9 476.99 €
**Prices and availability valid until:** 2026-08-07 23:59
**Price without VAT (21%):** 7 832.22 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv6m8e--4098656

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 15.07.2026 | 1.89 EUR |
| Courier delivery to door | 15.07.2026 | 4.99 EUR |

## Summary description

The HPE Tech Care 1 license offers comprehensive support for 5 years, ensuring 24x7 service availability. With a 2-hour response time and on-site assistance, this license provides peace of mind for your IT infrastructure. Ideal for businesses seeking reliable and efficient support from HP Enterprise.

## Long description

HPE Tech Care is an operational support service for HPE hardware and software products that helps IT teams focus on improving operations rather than only reacting to incidents. The HPE Tech Care 1 license for 5 years provides continuous access to product-specific specialists and general technical guidance, enabling proactive risk reduction and efficiency improvements across your HPE environment.
Advantages
The service combines direct access to specialized technical resources, multiple support channels (telephone, moderated forums, automated incident logging and real-time chat), and an enhanced digital experience through the HPE Support Center. Customers benefit from faster triage, predefined response times, and operational guidance for the management and security of supported products. The provided on-site support and a 2-hour response target help maintain business continuity for critical infrastructure.
Suitable for
 Businesses requiring 24x7 support and predictable response times
 Environments using HPE hardware and software that need expert, product-specific guidance
 IT teams seeking proactive operational improvement and performance optimization
 Organizations that require on-site assistance and a 5-year support term
Key specifications
 Product: HPE Tech Care
 License quantity: 1 license
 Duration: 5 year(s)
 Support type: On-site
 On-site support: Yes
 Response target: 2-hour response time
 Availability: 24x7
 Manufacturer: HP Enterprise (HPE)
 MPN: HV6M8E
How to use
Purchase and register the HPE Tech Care license against your HPE systems in the HPE Support Center to enable the digital portal, self-service tools and access to HPE experts. When an issue or question arises, contact HPE through the provided channels (phone, moderated forums, automated incident logging or real-time chat) to open an incident. For situations requiring physical intervention, request on-site assistance under the terms of the 5-year license.
Usage recommendations
Register all covered HPE products in the HPE Support Center and keep system inventory and entitlement information up to date to ensure fast triage and to fully utilize the proactive guidance and curated knowledge resources provided by HPE Tech Care.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | DL325 Gen10 Plus |
| License quantity | 1 |
| Service included | Parts and Labour |
| Service time (hours x days) | 24x7 |
| Response time | 2 |
| Phone support | Yes |

## FAQ

### How much does the HPE Tech Care 1 license 5 years cost, and is it available for purchase?

The price is 9,476.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098656/64249972_large.webp