# Tech Care Service HPE 5Y HV6Q2E

**URL:** https://aio.lv/en/product--hp-enterprise-hv6q2e--4098685
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV6Q2E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 13 239.49 €
**Prices and availability valid until:** 2026-08-05 23:59
**Price without VAT (21%):** 10 941.73 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv6q2e--4098685

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

HPE 5Y Tech Care provides comprehensive support for your hardware, ensuring optimal performance and reliability. With a duration of 5 years, this service includes proactive monitoring, troubleshooting, and access to expert resources. Ideal for businesses seeking to minimize downtime and enhance their IT infrastructure efficiency.

## Long description

HPE Care Service (Tech Care Service HPE 5Y HV6Q2E) offers a five-year support package combining hardware and software assistance to maintain availability and performance of your IT infrastructure. The service provides access to Hewlett Packard Enterprise technical resources who collaborate with your IT team to diagnose and resolve issues for HPE products and selected third-party components.
Advantages
This five-year Tech Care plan delivers comprehensive support including proactive monitoring, troubleshooting, and expert assistance to help reduce downtime and maintain system reliability. The service centralizes hardware and software support under HPE technical resources, facilitating faster problem resolution and consistent lifecycle support for covered products.
Suitable for
 Businesses seeking extended hardware and software support for HPE equipment
 IT teams aiming to minimize downtime and improve infrastructure availability
 Environments using a mix of HPE and selected third-party products that require coordinated support
Key specifications
 Brand: HP Enterprise
 Product name: Tech Care Service HPE 5Y HV6Q2E
 Duration: 5 year(s)
 Category: Warranty and support extensions
 MPN: HV6Q2E
How to use
Register the service according to HPE activation procedures and provide the covered product details and serial numbers to HPE support. When an issue arises, contact HPE technical resources through the provided support channels, describe the problem, and follow diagnostics and remediation steps guided by HPE specialists. Maintain records of incidents and communication for service continuity over the five-year term.
Usage recommendations
Keep firmware and supported software up to date, document hardware serial numbers and topology, and integrate HPE monitoring where available to enable proactive detection. Coordinate internal IT procedures with HPE support workflows to accelerate incident resolution.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | DL385 Gen10 Plus Service |

## FAQ

### How much does the Tech Care Service HPE 5Y HV6Q2E cost, and is it available for purchase?

The price is 13,239.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098685/64249995_large.webp