# Tech Care Service HPE 5Y HV6Q5E

**URL:** https://aio.lv/en/product--hp-enterprise-hv6q5e--4098674
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV6Q5E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 14 311.99 €
**Prices and availability valid until:** 2026-08-04 23:59
**Price without VAT (21%):** 11 828.09 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv6q5e--4098674

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

HPE 5Y Tech Care provides comprehensive support for your HP Enterprise products. With a duration of 5 years, this service ensures timely assistance, proactive monitoring, and access to expert resources, enhancing the reliability and performance of your IT infrastructure.

## Long description

HPE Care Service is a technical support package designed to increase the availability and reliability of your IT infrastructure. Tech Care Service HPE 5Y HV6Q5E provides five years of combined hardware and software assistance for Hewlett Packard Enterprise products and selected third-party components, giving access to HPE technical resources that collaborate with your IT team to diagnose and resolve issues.
Advantages
This five-year HPE Tech Care contract offers coordinated hardware and software support, timely incident handling, and access to HPE specialists. The service helps reduce downtime by providing structured escalation paths and expert guidance while maintaining coverage for HPE products and supported third-party items included in the agreement.
Suitable for
 Organizations seeking multi-year support for HPE servers, storage and networking equipment
 IT teams that require coordinated hardware and software troubleshooting
 Environments where predictable support and reduced downtime are priorities
Key specifications
 Service name: Tech Care Service HPE 5Y HV6Q5E
 Provider: Hewlett Packard Enterprise (HP Enterprise)
 Duration: 5 year(s)
 Coverage: Comprehensive hardware and software support for HPE products and selected third-party items
 Category: Warranty and support extensions
 MPN: HV6Q5E
How to use
Order the Tech Care Service HPE 5Y HV6Q5E and register the service against the eligible HPE product(s) using the provided contract details or HPE support portal. When an incident occurs, open a support case through HPE’s support channels; HPE technical resources will work with your IT staff to diagnose the issue, propose remediation steps, and coordinate repairs or software fixes as defined by the contract.
Usage recommendations
Maintain up‑to‑date inventory and serial numbers for covered devices, document recent configuration changes, and follow HPE’s pre‑case troubleshooting guidance to accelerate diagnosis and resolution.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | DL385 Gen10 Plus Service |

## FAQ

### How much does the Tech Care Service HPE 5Y HV6Q5E cost, and is it available for purchase?

The price is 14,311.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098674/64249990_large.webp