# Tech Care Service HPE HV6R1E 5Y

**URL:** https://aio.lv/en/product--hp-enterprise-hv6r1e--4098697
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV6R1E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 7 309.49 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 6 040.90 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv6r1e--4098697

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

The HPE 5Y Tech Care service provides comprehensive support for your HPE products, ensuring optimal performance and reliability. With a duration of 5 years, this service includes proactive monitoring, technical assistance, and access to software updates. It is designed to minimize downtime and enhance the overall efficiency of your IT infrastructure.

## Long description

HPE Care Service HV6R1E Tech Care 5Y delivers comprehensive hardware and software support for HPE and selected third‑party products to help maintain availability and performance of IT infrastructure. The five‑year service package includes proactive monitoring, technical assistance, and access to software updates to reduce downtime and support efficient operations.
Advantages
The Tech Care Service combines hardware and software coverage with access to Hewlett Packard Enterprise technical resources, offering coordinated troubleshooting and timely resolution of incidents. This service helps extend product lifecycle value by providing scheduled updates, expert support interactions, and processes aimed at minimizing service interruptions.
Suitable for
Organisations seeking long‑term support for HPE servers and infrastructure
IT teams that require access to vendor technical resources and software updates
Deployments where minimizing downtime and predictable maintenance are priorities
Key specifications
Brand: HP Enterprise
Manufacturer part number (MPN): HV6R1E
Service duration: 5 year(s)
Coverage: Hardware and software support for HPE and selected third‑party products
How to use
Register the service with Hewlett Packard Enterprise according to the provided activation instructions and associate it with the covered product serial numbers. When an issue occurs, contact HPE technical support via the specified channels, provide the incident details and relevant logs, and follow the guidance from HPE technicians for diagnosis, parts replacement or software remediation. Maintain records of service cases and apply recommended software updates as provided under the agreement.
Usage recommendations
Keep product firmware and software up to date, document serial numbers of covered equipment, and integrate HPE support contact procedures into your IT incident‑management workflow to ensure fastest possible response under the five‑year Tech Care agreement.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | DL385 Gen10 Plus Service |

## FAQ

### How much does the Tech Care Service HPE HV6R1E cost, and is it available for purchase?

The price is 7,309.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098697/64250017_large.webp