# HPE Pointnext Tech Care 1 license 3 years

**URL:** https://aio.lv/en/product--hp-enterprise-hv6y7e--4098767
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV6Y7E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 491.49 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 406.19 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv6y7e--4098767

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 17.07.2026 | 1.89 EUR |
| Courier delivery to door | 17.07.2026 | 4.99 EUR |

## Summary description

HPE Pointnext Tech Care provides comprehensive support for your HPE products with 24x7 on-site service. This license covers one device for a duration of three years, ensuring that you have access to expert assistance whenever you need it. With this service, you can minimize downtime and maintain optimal performance of your IT infrastructure.

## Long description

HPE Pointnext Tech Care is an operational support service for HPE hardware and software products. This 1-license, 3-year offering provides access to HPE technical resources and digital self-service tools to help manage installed products, reduce risk, and improve operational efficiency. The license covers one device and includes on-site support as part of the service delivery.
Advantages
HPE Tech Care provides direct access to product-specific specialists and general technical guidance for operation, management, and security. Customers can use multiple contact channels—telephone, moderated forums with response targets, automated incident logging, and real-time chat—and benefit from an enhanced HPE Support Center that recognizes installed products, offers curated knowledge resources, and enables self-service actions without opening incidents.
Suitable for
Organizations requiring on-site support for a single HPE device
IT teams seeking proactive operational guidance and specialist access
Environments that need 24x7 coverage and a three-year support commitment
Key specifications
Product: HPE Pointnext Tech Care
License quantity: 1 license (covers one device)
Duration: 3 year(s)
Support type: On-site
On-site support: Yes
Brand: HPE (HP Enterprise)
MPN: HV6Y7E
How to use
Register the covered device in the HPE Support Center and associate it with the HPE Pointnext Tech Care license. Use the Support Center portal to view recognized assets, access curated knowledge articles, and perform available self-service tasks. For incidents or specialist guidance, contact HPE through telephone, moderated forums, automated incident logging, or real-time chat as provided by the service.
Usage recommendations
Keep device entitlement and contact information up to date in the HPE Support Center and document critical workloads so HPE specialists can provide faster, context-aware assistance. Use self-service tools for routine checks and reserve specialist contact for configuration, security, or complex operational issues.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | DL20 Gen10 |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |

## FAQ

### How much does the HPE Pointnext Tech Care 1 license cost, and is it available for purchase?

The price is 491.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HPE Pointnext Tech Care 1 license be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098767/64250068_large.webp