# Warranty Support Extension HPE HV8Q9E

**URL:** https://aio.lv/en/product--hp-enterprise-hv8q9e--4261567
**Data updated:** 2025-12-29 15:55 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV8Q9E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 4 002.49 €
**Prices and availability valid until:** 2026-08-05 23:59
**Price without VAT (21%):** 3 307.84 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv8q9e--4261567

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

The HPE HV8Q9E warranty support extension offers 3 years of on-site service with 24x7 availability. It includes a 6-hour repair time, ensuring minimal downtime for your systems. This service is designed to provide peace of mind and reliable support for your HPE products.

## Long description

HPE Pointnext Tech Care is an operational support service for HPE hardware and software products that provides proactive and reactive assistance to help IT teams maintain and optimize systems. The Warranty Support Extension HPE HV8Q9E delivers on-site coverage for three years with 24x7 access to HPE support, including defined response times and access to product specialists and HPE resources for operational guidance and performance optimization.
Advantages
The service combines telephone support, expert online chat, moderated community forums, and automated incident logging to reduce time spent on triage and entitlement checks and to provide direct access to product-specific specialists. It includes 24x7 phone access, defined response targets (15-minute enhanced response for critical incidents, 2-hour response for basic coverage), and general technical guidance for operation, management, and security of covered products. HPE InfoSight assistance and curated self-service tools in HPE Support Center further support diagnostics, alerts, and recommendations for connected products.
Suitable for
Organizations using HPE servers, storage, or networking equipment that require on-site repairs and fast response times
IT teams seeking proactive operational guidance and access to product specialists
Environments where 24x7 support and reduced downtime are critical
Key specifications
Product name: Warranty Support Extension HPE HV8Q9E
Service type: On-site support
Coverage duration: 3 year(s)
Availability: 24x7 access to telephone support and incident logging
Response targets: 15-minute enhanced response for critical incidents (where applicable), 2-hour phone response for basic service level
Includes: Expert online chat (English), expert forum responses, general technical guidance, HPE InfoSight assistance for supported products
How to use
Register the covered HPE products and link the service agreement in HPE Support Center to enable personalized digital support and self-service tools. For incidents, contact HPE by telephone, online chat, or through the HPE Support Center portal to log a support incident; response times depend on the service level. Use expert online chat for quick technical questions (English only) and escalate complex issues to formal incidents when needed. For community forum queries, post in the official HPE community for product-specific discussion and expect specialist responses to unresolved posts within two business days.
Usage recommendations
Ensure devices are registered in HPE Support Center and service agreements are linked so HPE can identify installed products and their interactions; provide complete system and workload context when contacting support to accelerate triage and take full advantage of HPE Tech Care and the HV8Q9E on-site warranty extension.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | ML350 Gen10 |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Repair time | 6 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty Support Extension HPE HV8Q9E cost, and is it available for purchase?

The price is 4,002.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty Support Extension HPE HV8Q9E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty Support Extension HPE HV8Q9E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4261567/64265653_large.webp