# Tech Care Critical Service HPE HV8S5E 5Y

**URL:** https://aio.lv/en/product--hp-enterprise-hv8s5e--4280167
**Data updated:** 2025-12-29 15:57 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV8S5E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 4 361.49 €
**Prices and availability valid until:** 2026-07-31 23:59
**Price without VAT (21%):** 3 604.54 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv8s5e--4280167

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 08.07.2026 | 1.89 EUR |
| Courier delivery to door | 08.07.2026 | 4.99 EUR |

## Summary description

The HPE 5Y Tech Care Critical service provides comprehensive support for your HPE hardware. With a duration of 5 years, this service ensures rapid response times and expert assistance to minimize downtime. Ideal for critical environments, it includes proactive monitoring and access to HPE's extensive knowledge base, ensuring your systems remain operational and efficient.

## Long description

Tech Care Critical Service HPE HV8S5E 5Y is a five‑year support contract from HPE Enterprise designed to maintain availability and reduce downtime for HPE hardware in critical IT environments. The service combines hardware and software assistance, rapid response times and access to HPE technical resources and knowledge to help resolve issues with HPE and selected third‑party products.
Advantages
The service provides a single point of contact for hardware and software incidents, structured escalation paths and expert support from HPE technicians. It offers predictable support for a five‑year term, faster problem resolution through prioritized response, and access to HPE’s knowledge base and remote diagnostic capabilities to speed troubleshooting.
Suitable for
 Data centers and enterprise servers requiring high availability
 Critical business applications where downtime must be minimized
 Organizations using HPE hardware with mixed third‑party components
 IT teams seeking extended, multi‑year vendor support
Key specifications
 Product name: Tech Care Critical Service HPE HV8S5E 5Y
 Brand: HP Enterprise
 MPN: HV8S5E
 Service term: 5 year(s)
 Coverage: hardware and software support for HPE and selected third‑party products
How to use
Register the service against the covered HPE hardware using the provided HPE entitlement process and keep the service documentation and contract details accessible to your IT operations team. When an incident occurs, contact HPE through the documented support channels, provide asset and incident details, and follow HPE’s troubleshooting steps and escalation procedures. Use remote diagnostic tools and knowledge‑base articles provided by HPE to accelerate fault isolation and resolution.
Usage recommendations
Maintain up‑to‑date asset records and firmware levels where possible, and schedule regular reviews with HPE support to align monitoring and escalation procedures with your operational requirements for critical systems.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | ML30 Gen10 |

## FAQ

### How much does the Tech Care Critical HPE HV8S5E cost, and is it available for purchase?

The price is 4,361.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Tech Care Critical HPE HV8S5E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4280167/15955235_large.webp