# Warranty/Support Extension HPE HV9B8E

**URL:** https://aio.lv/en/product--hp-enterprise-hv9b8e--4261617
**Data updated:** 2025-12-29 15:55 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV9B8E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 4 158.99 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 3 437.18 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv9b8e--4261617

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 17.07.2026 | 1.89 EUR |
| Courier delivery to door | 17.07.2026 | 4.99 EUR |

## Summary description

The HPE HV9B8E warranty/support extension provides 1 license for 3 years of comprehensive on-site support. Available 24/7 with a 6-hour repair time, this service ensures minimal downtime and quick resolution of issues, enhancing operational efficiency for your enterprise.

## Long description

HPE Pointnext Tech Care (HPE Tech Care) for Warranty/Support Extension HPE HV9B8E delivers operational support for HPE hardware and software, providing a single license for three years of on-site support. The service combines access to product specialists, digital self-service tools and guided technical advice to help IT teams manage assets, reduce risk and improve operational efficiency with defined response targets and a portal for curated knowledge.
Advantages
HPE Tech Care offers direct phone access to specialists 24/7, moderated expert forums, automated incident logging and real-time expert chat (English only). The service includes defined response targets—15-minute enhanced response for critical incidents, one-hour callbacks for other high-severity incidents, and a two-hour response for products covered by a basic agreement—along with access to HPE InfoSight assistance for supported products and integrated digital tools in HPE Support Center.
Suitable for
 Enterprises needing three years of on-site HPE hardware and software support
 IT teams seeking rapid incident response and access to product specialists
 Organizations using HPE InfoSight-enabled products requiring analytics and alert guidance
 Customers who prefer a mix of phone, web, chat and forum support channels
Key specifications
 Product: Warranty/Support Extension HPE HV9B8E
 Brand: HPE (HP Enterprise)
 Support type: On-site support
 License term: 3 year(s)
 Availability: 24 hours a day, 7 days a week (support channels and coverage window apply)
 Response targets: 15-minute enhanced response for severity 1 (Critical) incidents; 1 hour for other prioritized incidents; 2-hour phone response for Basic service level
 Languages: Expert chat and specialist responses are provided in English for certain channels
How to use
Locate the service agreement and link it to your HPE Support Center account, then use the available channels—phone, web, expert online chat or the HPE community forums—to log incidents or request general technical guidance. For critical severity incidents covered by enhanced service levels, contact the 24x7 support phone number to reach a product specialist or get a callback within the defined response time. For InfoSight-enabled products, request assistance to interpret analytics, alerts and recommendations; complex issues may be escalated into formal support incidents.
Usage recommendations
Register devices and link service agreements in HPE Support Center, keep entitlement and configuration details ready when contacting support, and use the HPE Support Center self-service tools and curated knowledge base to resolve common issues before opening an incident.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | ML350 Gen10 |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Repair time | 6 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE HV9B8E cost, and is it available for purchase?

The price is 4,158.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty/Support Extension HPE HV9B8E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE HV9B8E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4261617/64265654_large.webp