# Tech Care Critical Service HPE HV9D4E

**URL:** https://aio.lv/en/product--hp-enterprise-hv9d4e--4280179
**Data updated:** 2025-12-29 15:57 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV9D4E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 4 629.99 €
**Prices and availability valid until:** 2026-07-30 23:59
**Price without VAT (21%):** 3 826.44 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv9d4e--4280179

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 07.07.2026 | 1.89 EUR |
| Courier delivery to door | 07.07.2026 | 4.99 EUR |

## Summary description

HPE 5Y Tech Care Critical provides comprehensive support for your IT infrastructure. This 5-year service includes 24/7 access to expert assistance, proactive monitoring, and rapid response to critical issues, ensuring minimal downtime and optimal performance. Ideal for businesses that rely on continuous operation and require immediate resolution of technical problems.

## Long description

HPE Care Service combines hardware and software support designed to improve the availability of IT infrastructure. Tech Care Critical Service HPE HV9D4E delivers five years of comprehensive assistance from Hewlett Packard Enterprise technical resources who collaborate with your IT team to resolve hardware and software issues for HPE and selected third-party products.
Advantages
The service provides 24/7 access to expert help, proactive monitoring, and rapid response to critical incidents to minimise downtime. It covers both hardware and software problem resolution and coordinates support across HPE and eligible third-party components. With a five-year term, the plan offers predictable support coverage and a single point of contact for escalations and case management.
Suitable for
Business-critical servers and storage that require continuous operation
IT environments needing 24/7 expert support and fast incident response
Organisations using a mix of HPE and selected third-party products
Key specifications
Product name: Tech Care Critical Service HPE HV9D4E
Brand: HP Enterprise
MPN: HV9D4E
Service duration: 5 year(s)
Coverage: Hardware and software support; HPE and selected third-party products
Availability: 24/7 access to technical assistance
How to use
Register the service against the covered HPE product following the provider’s activation procedure and record the service contract details in your asset management system. When an incident occurs, contact HPE support via the documented channels to open a case; HPE technical resources will work with your IT team to diagnose and resolve the problem, coordinating third-party involvement if required.
Usage recommendations
Keep product serial numbers and contract information readily available and configure proactive monitoring where supported to ensure fast detection and escalation of critical issues.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | ML30 Gen10 |

## FAQ

### How much does the Tech Care Critical HPE HV9D4E cost, and is it available for purchase?

The price is 4,629.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Tech Care Critical HPE HV9D4E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4280179/15955259_large.webp