# Warranty/Support Extension HPE HV9P6E

**URL:** https://aio.lv/en/product--hp-enterprise-hv9p6e--4261640
**Data updated:** 2025-12-29 15:55 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV9P6E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 9 152.99 €
**Prices and availability valid until:** 2026-08-06 23:59
**Price without VAT (21%):** 7 564.45 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv9p6e--4261640

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

The HPE HV9P6E warranty/support extension provides 1 license for 3 years of on-site support, available 24/7. With a 6-hour repair time, this service ensures minimal downtime for your systems, allowing for continuous operation and peace of mind. Ideal for businesses that require reliable and prompt technical assistance.

## Long description

HPE Tech Care (HPE Pointnext Tech Care) is an operational support service for HPE hardware and software products. This support extension (HPE HV9P6E) provides one license for three years of on-site support with 24/7 access to HPE resources and a 6-hour repair target for covered hardware, helping reduce downtime and maintain continuous operation.
Advantages
HPE Tech Care combines direct access to product specialists, multi-channel contact options (phone, expert online chat, moderated forums, and automated incident logging), and general technical guidance for operation, management, and security. The service includes prioritized response targets depending on service level, access to HPE InfoSight assistance for supported products, and a personalized digital experience through HPE Support Center with self-service tools and curated knowledge resources.
Suitable for
Businesses requiring 24/7 on-site hardware support for critical systems
IT teams seeking proactive operational guidance and performance optimization
Environments using HPE InfoSight-enabled products that need analytics and alert interpretation
Key specifications
Product name: Warranty/Support Extension HPE HV9P6E
Coverage: On-site support
License quantity: 1 license
Duration: 3 year(s)
Availability: 24 hours a day, 7 days a week (support channels availability may depend on service level)
Repair target: 6-hour on-site repair objective for covered hardware
Support channels: Telephone, expert online chat (English), moderated forums, automated incident logging, HPE Support Center portal
How to use
Register the service and link the service agreement to your HPE Support Center account. For incidents, contact HPE via the available channels—telephone for immediate incident logging, expert online chat for quick technical questions (English only), or post in the HPE community forums. For severity 1 critical incidents under Enhanced levels, HPE aims to connect or call back within 15 minutes; other incidents are subject to the response targets defined by the purchased service level. Complex chat issues may be elevated to formal support incidents. For InfoSight-enabled products, request assistance to review alerts and recommendations.
Usage recommendations
Keep asset records up to date in HPE Support Center, link service agreements to registered products, and use the portal’s self-service tools and curated knowledge resources before opening incidents to reduce time to resolution and get faster, specialized assistance when needed.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | ML350 Gen10 |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Repair time | 6 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE HV9P6E cost, and is it available for purchase?

The price is 9,152.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE HV9P6E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4261640/64265655_large.webp