# Tech Care Critical Service HPE 4Y HV9Q3E

**URL:** https://aio.lv/en/product--hp-enterprise-hv9q3e--4280184
**Data updated:** 2025-12-29 15:57 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV9Q3E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 12 776.49 €
**Prices and availability valid until:** 2026-08-02 23:59
**Price without VAT (21%):** 10 559.08 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv9q3e--4280184

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 10.07.2026 | 1.89 EUR |
| Courier delivery to door | 10.07.2026 | 4.99 EUR |

## Summary description

HPE 4Y Tech Care Critical provides comprehensive support for your HP Enterprise systems. With a 4-year coverage, you benefit from priority access to expert assistance, proactive monitoring, and rapid response times to minimize downtime. This service ensures your critical IT infrastructure remains operational and efficient, allowing you to focus on your core business activities.

## Long description

HPE Tech Care Critical Service (4-year) delivers comprehensive hardware and software support for HP Enterprise systems. The service combines proactive monitoring, priority access to Hewlett Packard Enterprise technical resources, and coordinated assistance for selected third‑party products to help maintain availability and reduce downtime for critical IT infrastructure.
Advantages
This 4-year Tech Care Critical package provides prioritized technical support, faster response times, and coordinated troubleshooting across HPE and supported third‑party components. The service helps streamline problem resolution by involving HPE specialists and leveraging remote and onsite resources according to the service terms.
Suitable for
 Enterprise servers and storage that require high availability
 Critical infrastructure where rapid incident response is needed
 Environments using a mix of HPE and selected third‑party hardware or software
Key specifications
 Brand: HP Enterprise
 Product: Tech Care Critical Service
 Duration: 4 year(s)
 MPN: HV9Q3E
 Category: Warranty and support extensions
How to use
Purchase and register the Tech Care Critical service against the specified HPE asset using the provided MPN (HV9Q3E). When an issue occurs, contact HPE support via the designated channels to open a case; HPE technical teams will work with your IT staff to diagnose and resolve hardware and software problems, and coordinate third‑party product assistance where covered.
Usage recommendations
Keep asset and contact information up to date in HPE support records, document incident details when contacting support, and schedule regular reviews with HPE to align the service scope with your critical infrastructure needs.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 4 year(s) |
| Compatibility | ML350 Gen10 |

## FAQ

### How much does the Tech Care Critical Service HPE 4Y HV9Q3E cost, and is it available for purchase?

The price is 12,776.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4280184/15955269_large.webp