# Tech Care Critical Service HPE HV9R2E 5Y

**URL:** https://aio.lv/en/product--hp-enterprise-hv9r2e--4280186
**Data updated:** 2025-12-29 15:57 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HV9R2E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 4 807.49 €
**Prices and availability valid until:** 2026-07-30 23:59
**Price without VAT (21%):** 3 973.13 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hv9r2e--4280186

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 07.07.2026 | 1.89 EUR |
| Courier delivery to door | 07.07.2026 | 4.99 EUR |

## Summary description

The HPE 5Y Tech Care Critical service offers comprehensive support for your HPE products, ensuring minimal downtime and rapid response times. With a duration of 5 years, this service includes proactive monitoring, hardware replacements, and access to expert technical assistance, providing peace of mind and reliability for your critical IT infrastructure.

## Long description

HPE Care Service Tech Care Critical (HV9R2E) provides comprehensive hardware and software support for HPE products over a five-year term. The service is designed to help increase the availability of critical IT infrastructure by combining proactive monitoring, hardware replacement options and access to Hewlett Packard Enterprise technical resources who collaborate with your IT team to resolve issues for HPE and selected third-party products.
Advantages
The Tech Care Critical service delivers a defined five-year support period with rapid response and escalation paths, proactive fault detection and coordinated hardware replacement to reduce downtime. Access to HPE technical staff ensures expert troubleshooting for covered HPE systems and selected third-party components, helping maintain service continuity for critical environments.
Suitable for
Data centers and server rooms requiring guaranteed availability
Businesses running critical applications where fast recovery is essential
IT teams that need coordinated hardware replacement and vendor escalation
Environments with mixed HPE and supported third-party hardware
Key specifications
Service name: Tech Care Critical (HPE HV9R2E)
Provider: Hewlett Packard Enterprise (HP Enterprise)
Term: 5 year(s)
Product category: Warranty and support extensions
How to use
Purchase and register the HV9R2E service for the covered HPE product and associate it with the product serial number. When an incident occurs, contact HPE support using the provided channels; HPE technical resources will work with your IT team to diagnose the problem, initiate any required hardware replacement and provide software troubleshooting for covered HPE and selected third-party products.
Usage recommendations
Keep product serial numbers and service documentation accessible, follow HPE’s incident reporting procedures, and perform recommended preventive maintenance to maximize the effectiveness of the Tech Care Critical five-year support contract.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | ML30 Gen10 |

## FAQ

### How much does the Tech Care Critical HPE HV9R2E cost, and is it available for purchase?

The price is 4,807.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Tech Care Critical HPE HV9R2E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4280186/15955273_large.webp