# Tech Care Service HPE 5Y HY5B9E

**URL:** https://aio.lv/en/product--hp-enterprise-hy5b9e--4098926
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HY5B9E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 5 148.99 €
**Prices and availability valid until:** 2026-08-04 23:59
**Price without VAT (21%):** 4 255.36 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hy5b9e--4098926

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

HPE 5Y Tech Care provides comprehensive support for your HP Enterprise products. This 5-year service includes proactive monitoring, troubleshooting assistance, and access to expert resources. Ensure your systems run smoothly and efficiently with HPE's reliable service, designed to minimize downtime and enhance productivity.

## Long description

HPE Care Service is a five-year support package for HP Enterprise products that combines hardware and software assistance to help maintain IT infrastructure availability. The service offers access to Hewlett Packard Enterprise technical resources who collaborate with your IT team to diagnose and resolve hardware and software issues for HPE and selected third-party products.
Advantages
The Tech Care Service HPE 5Y HY5B9E delivers continuous expert support over five years, including proactive monitoring, troubleshooting assistance, and direct access to HPE technical resources. The combined hardware and software coverage helps reduce downtime and speeds up problem resolution while preserving existing system configurations.
Suitable for
Small and medium enterprise servers and storage systems
Datacenter environments requiring five-year support plans
IT teams that need vendor-backed troubleshooting and escalation
Environments using a mix of HPE and selected third-party products
Key specifications
Brand: HP Enterprise
Product name: Tech Care Service HPE 5Y HY5B9E
Manufacturer part number (MPN): HY5B9E
Service duration: 5 year(s)
Service type: Hardware and software support, proactive monitoring, troubleshooting assistance
How to use
Purchase and register the Tech Care Service HPE 5Y HY5B9E with HPE following the vendor’s activation procedures. Provide HPE technical staff with system details and incident information when raising tickets. Use the service for proactive monitoring, fault diagnosis, and remediation guidance; HPE engineers will work with your IT personnel to implement fixes or escalate to appropriate teams for complex issues.
Usage recommendations
Maintain up-to-date asset and configuration records and ensure relevant access credentials are available to HPE support staff to accelerate incident handling. Schedule regular reviews with HPE contacts to align monitoring thresholds and support priorities with business needs.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | DL380 Gen10 Plus Service |

## FAQ

### How much does the Tech Care Service HPE 5Y HY5B9E cost, and is it available for purchase?

The price is 5,148.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Tech Care Service HPE 5Y HY5B9E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098926/64250086_large.webp