# Tech Care Service HPE 5Y HY5M1E

**URL:** https://aio.lv/en/product--hp-enterprise-hy5m1e--4098989
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HY5M1E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 5 971.99 €
**Prices and availability valid until:** 2026-08-04 23:59
**Price without VAT (21%):** 4 935.53 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hy5m1e--4098989

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

HPE 5Y Tech Care provides comprehensive support for your HP Enterprise products. This service includes proactive monitoring, troubleshooting, and access to expert resources, ensuring optimal performance and minimal downtime. With a duration of 5 years, it offers peace of mind and reliability for your IT infrastructure.

## Long description

HPE Care Service delivers comprehensive hardware and software support designed to increase the availability and reliability of your IT infrastructure. The Tech Care Service HPE 5Y (HY5M1E) combines proactive monitoring, troubleshooting, and access to Hewlett Packard Enterprise technical resources to help resolve hardware and software issues for HPE and selected third-party products over a five-year period.
Advantages
This five-year Tech Care Service provides coordinated hardware and software assistance, access to HPE technical experts, and structured troubleshooting to reduce downtime. The service supports proactive problem detection and resolution, helping maintain consistent performance of covered HP Enterprise products while simplifying incident escalation and case management.
Suitable for
Businesses seeking extended support and predictable coverage for HPE equipment
IT teams that require proactive monitoring and access to vendor expertise
Environments where minimizing downtime and faster resolution of hardware/software issues is important
Key specifications
Brand: HP Enterprise
Manufacturer part number (MPN): HY5M1E
Service duration: 5 year(s)
Service type: Tech Care / Care Service for hardware and software support
How to use
Purchase and register the Tech Care Service HPE 5Y HY5M1E for the covered HPE products and ensure the service contract details are recorded with your HPE account. When an incident occurs, open a support case through HPE support channels; HPE technical resources will collaborate with your IT team to diagnose and resolve hardware or software issues according to the service terms. Maintain equipment serial numbers and service agreement information to enable efficient case handling.
Usage recommendations
Keep system firmware and licensed software updated according to HPE guidance and follow HPE’s recommended maintenance procedures to maximize the effectiveness of the Tech Care Service. Register hardware promptly after purchase and document configurations to speed support interactions.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | DL345 Gen10 Plus Service V2 |

## FAQ

### How much does the Tech Care Service HPE 5Y HY5M1E cost, and is it available for purchase?

The price is 5,971.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Tech Care Service HPE 5Y HY5M1E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098989/64250100_large.webp