# Tech Care Service HPE 5Y HY5M6E

**URL:** https://aio.lv/en/product--hp-enterprise-hy5m6e--4098991
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HY5M6E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 3 674.99 €
**Prices and availability valid until:** 2026-07-27 23:59
**Price without VAT (21%):** 3 037.18 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hy5m6e--4098991

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

HPE 5Y Tech Care provides comprehensive support for your HPE products over five years. This service includes proactive monitoring, technical assistance, and access to software updates, ensuring optimal performance and minimal downtime. With HPE Tech Care, you can focus on your business while we take care of your technology needs.

## Long description

HPE Care Service provides comprehensive hardware and software support designed to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources collaborate with your IT team to diagnose and resolve hardware and software issues for HPE products and selected third-party components. The Tech Care Service HPE 5Y (HY5M6E) covers a five-year period and includes proactive monitoring, technical assistance, and access to software updates to help maintain optimal performance and reduce downtime.
Advantages
The service consolidates hardware and software support into a single contract, offering coordinated response from HPE technical staff, predictable coverage for five years, and regular software updates. It reduces the administrative burden on internal teams by providing proactive monitoring and centralized support for HPE products and selected third-party items.
Suitable for
 Organizations seeking extended support and predictable coverage for HPE infrastructure
 IT teams that require proactive monitoring and centralized technical assistance
 Environments where minimizing downtime and maintaining software updates is important
Key specifications
 Product name: Tech Care Service HPE 5Y HY5M6E
 Brand: HP Enterprise
 MPN: HY5M6E
 Duration: 5 year(s)
 Coverage: Hardware and software support for HPE and selected third-party products
 Includes: Proactive monitoring, technical assistance, access to software updates
How to use
Purchase and register the Tech Care Service HPE 5Y (HY5M6E) for the eligible HPE products. Provide HPE with required product and environment details during registration so monitoring and support can be configured. When an issue occurs, contact HPE support through the provided channels; HPE technical resources will work with your IT team to diagnose and resolve the problem and, when applicable, deliver software updates or coordinate hardware service.
Usage recommendations
Ensure all eligible HPE devices and selected third-party components are properly registered with HPE and kept up to date to enable proactive monitoring and timely delivery of software updates. Maintain clear incident reporting details to accelerate diagnostics and resolution.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | DL345 Gen10 Plus Service V2 |

## FAQ

### How much does the Tech Care Service HPE 5Y HY5M6E cost, and is it available for purchase?

The price is 3,674.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Tech Care Service HPE 5Y HY5M6E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098991/64250102_large.webp