# Tech Care Service HPE 5Y HY5M7E

**URL:** https://aio.lv/en/product--hp-enterprise-hy5m7e--4098992
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HY5M7E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 9 732.99 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 8 043.79 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hy5m7e--4098992

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 17.07.2026 | 1.89 EUR |
| Courier delivery to door | 17.07.2026 | 4.99 EUR |

## Summary description

HPE 5Y Tech Care provides comprehensive support for your HP Enterprise products for five years. This service includes proactive monitoring, hardware replacement, and access to technical expertise, ensuring minimal downtime and optimal performance. Ideal for businesses looking to maintain their IT infrastructure efficiently.

## Long description

HPE Care Service (Tech Care Service HPE 5Y HY5M7E) provides five years of combined hardware and software support for HP Enterprise products. The service is designed to increase the availability of IT infrastructure by offering proactive monitoring, hardware replacement and access to Hewlett Packard Enterprise technical resources who collaborate with your IT team to resolve hardware and software issues for HPE and selected third‑party products.
Advantages
This five‑year Tech Care package delivers continuous technical support, structured hardware replacement and proactive monitoring to reduce downtime and maintain system performance. It centralizes access to HPE technical expertise and covers both HPE and selected third‑party products, helping to streamline incident resolution and asset management.
Suitable for
Businesses seeking extended 5‑year support for HP Enterprise hardware and software
IT departments aiming to minimize downtime and speed up problem resolution
Organizations that require coordinated support involving HPE and selected third‑party products
Key specifications
Product name: Tech Care Service HPE 5Y HY5M7E
Brand: HP Enterprise
Service term: 5 year(s)
Service scope: hardware and software support, proactive monitoring, hardware replacement, access to HPE technical resources
Category: Warranty and support extensions
How to use
Purchase and register the Tech Care Service HPE 5Y HY5M7E for the eligible HP Enterprise products. HPE technical resources will coordinate with your IT team for onboarding, configure proactive monitoring where applicable, and provide procedures for reporting incidents. When hardware faults occur, follow the provided support process to request diagnosis and replacement; for software issues, open a support case to work with HPE specialists.
Usage recommendations
Register assets promptly after purchase, maintain accurate contact and system information, and follow HPE’s incident reporting procedures to ensure timely response and efficient hardware replacement during the five‑year coverage period.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | DL345 Gen10 Plus Service V2 |

## FAQ

### How much does the Tech Care Service HPE 5Y HY5M7E cost, and is it available for purchase?

The price is 9,732.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4098992/64250104_large.webp