# Warranty Support Extension HPE HY5R8E

**URL:** https://aio.lv/en/product--hp-enterprise-hy5r8e--4099016
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HY5R8E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 2 324.49 €
**Prices and availability valid until:** 2026-07-31 23:59
**Price without VAT (21%):** 1 921.07 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hy5r8e--4099016

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 08.07.2026 | 1.89 EUR |
| Courier delivery to door | 08.07.2026 | 4.99 EUR |

## Summary description

The HPE HY5R8E warranty/support extension provides 5 years of on-site support with a response time of 2 hours during business hours (9x5). This service ensures that your HPE equipment is covered for an extended period, minimizing downtime and enhancing operational efficiency. Ideal for businesses that rely on HPE technology, this support extension offers peace of mind and reliable assistance when needed.

## Long description

HPE Tech Care (HPE Pointnext Tech Care) is an operational support service for HPE hardware and software products. The Warranty Support Extension HPE HY5R8E provides five years of on-site support with a 2‑hour response time during the business-hours coverage window (9x5). The service gives customers direct access to HPE technical resources and product specialists through multiple channels, helping reduce downtime and support day-to-day operation, management, and security of covered HPE products.
Advantages
HPE Tech Care combines telephone support, expert online chat, moderated community forums, automated incident logging and the HPE Support Center portal to deliver personalized and efficient operational support. The HY5R8E on-site warranty extension ensures response from a product specialist within the agreed coverage window and includes access to general technical guidance, HPE InfoSight assistance for supported products, and streamlined access to specialists to avoid unnecessary triage or entitlement delays.
Suitable for
Businesses using HPE servers, storage, or networking equipment that require extended on-site support
Environments that need a 2‑hour on-site response during business hours (9x5)
IT teams seeking direct access to product specialists and technical guidance
Key specifications
Product name: Warranty Support Extension HPE HY5R8E
Brand: HPE (HP Enterprise)
Service type: On-site warranty/support extension
Duration: 5 year(s)
Response time: 2‑hour on-site response during business hours (9x5)
Support channels: Telephone, expert online chat (English), moderated forums, HPE Support Center portal
Includes: General technical guidance and HPE InfoSight assistance for eligible products
How to use
To use the HY5R8E service, register and link the covered product to your HPE Support Center account and ensure the service agreement is active. Contact HPE through the available channels—phone, online chat, or the support portal—to log incidents or request general technical guidance. For on-site incidents during the 9x5 coverage window, HPE will provide a product specialist response within the 2‑hour target. Complex issues may be escalated into formal incidents following standard HPE incident management processes.
Usage recommendations
Maintain accurate asset records in HPE Support Center and keep firmware and software versions documented. For products supported by HPE InfoSight, enable connectivity so HPE can provide analytics-based guidance and alert qualification. Use the online portal and curated knowledge resources for noncritical tasks to reduce need for incident logging.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | Proliant DL365 Gen10 Plus |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Response time | 2 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty Support Extension HPE HY5R8E cost, and is it available for purchase?

The price is 2,324.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty Support Extension HPE HY5R8E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty Support Extension HPE HY5R8E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4099016/64250115_large.webp