# Warranty/Support Extension HPE HY5S3E

**URL:** https://aio.lv/en/product--hp-enterprise-hy5s3e--4099017
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HY5S3E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 3 309.49 €
**Prices and availability valid until:** 2026-08-02 23:59
**Price without VAT (21%):** 2 735.12 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hy5s3e--4099017

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

The HPE HY5S3E warranty/support extension provides 5 years of on-site support, available 24/7. This service ensures that your HPE equipment is covered for any issues, minimizing downtime and maintaining operational efficiency. With a single license, you can enjoy peace of mind knowing that expert assistance is just a call away.

## Long description

HPE Pointnext Tech Care (HPE Tech Care) is an operational support service for HPE hardware and software products. The Warranty/Support Extension HPE HY5S3E delivers five years of on-site support and provides multi-channel access to HPE technical resources to help manage, operate, and optimize covered products. The service includes phone access, expert online chat, forum responses, and integration with HPE Support Center and HPE InfoSight for supported products.
Advantages
HPE Tech Care offers proactive operational support that goes beyond reactive incident handling by enabling direct access to product specialists and general technical guidance. The HPE HY5S3E extension ensures on-site coverage for five years, with defined response targets, access to curated self-service tools in HPE Support Center, and assistance interpreting HPE InfoSight analytics for connected products.
Suitable for
 Organisations that require 24x7 phone access to HPE support and defined response times
 Environments needing five years of on-site hardware support
 IT teams seeking product-specific specialists and general technical guidance
 Customers using HPE InfoSight-enabled products who want help interpreting alerts and recommendations
Key specifications
 Product name: Warranty/Support Extension HPE HY5S3E
 Brand: HP Enterprise
 Type: On-site support
 Coverage duration: 5 year(s)
 On-site support: Yes
 Support channels: Phone, expert online chat (English), HPE moderated forums, automated incident logging, HPE Support Center portal
 Response targets: 15-minute 24x7 enhanced response for critical incidents (where applicable), 1-hour for non-critical enhanced cases, 2-hour phone response for Basic service level
 Languages: Expert chat and specialist responses limited to English
How to use
Register and link your service agreement in HPE Support Center to enable access to all support channels. For incidents, contact HPE by phone during the coverage window to log a case; response time depends on the service level. For quick questions, initiate the expert online chat (English) during the coverage window or post in the HPE community forums; unresolved forum posts should be escalated to a formal support incident. Use HPE Support Center self-service tools and curated knowledge resources to perform selectable tasks without opening a support incident.
Usage recommendations
Ensure your assets are registered in HPE Support Center and link the HY5S3E service agreement to each covered product. For InfoSight-enabled products, enable telemetry to allow HPE Tech Care to review analytics, alerts, and recommendations and to provide qualified guidance.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | Proliant DL365 Gen10 Plus |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE HY5S3E cost, and is it available for purchase?

The price is 3,309.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty/Support Extension HPE HY5S3E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE HY5S3E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4099017/64250116_large.webp