# Warranty/Support Extension HPE HY5S4E

**URL:** https://aio.lv/en/product--hp-enterprise-hy5s4e--4099018
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HY5S4E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 4 154.99 €
**Prices and availability valid until:** 2026-08-01 23:59
**Price without VAT (21%):** 3 433.88 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hy5s4e--4099018

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 09.07.2026 | 1.89 EUR |
| Courier delivery to door | 09.07.2026 | 4.99 EUR |

## Summary description

The HPE HY5S4E warranty/support extension provides 1 license for 5 years of on-site support, available 24/7. This service ensures that your HPE products are covered for an extended period, offering peace of mind and reliable assistance whenever needed. Ideal for businesses that require continuous operation and minimal downtime.

## Long description

HPE Pointnext Tech Care (HPE Tech Care) is an operational support service for HPE hardware and software products. The Warranty/Support Extension HPE HY5S4E provides a single 5-year on-site support license that extends coverage and access to HPE technical resources. The service focuses on proactive operational guidance and direct access to product specialists to help reduce risk and improve efficiency in managing HPE products.
Advantages
HPE Tech Care combines multiple access channels — 24x7 telephone support, moderated community forums, automated incident logging and real-time chat — and gives customers direct access to product-specific experts. The service includes defined response targets (15-minute critical response for enhanced levels, one-hour for other enhanced incidents, and two-hour phone response for basic level) and offers general technical guidance for operation, management and security of supported products. For products using HPE InfoSight, Tech Care also supports setup, analytics interpretation and recommendations.
Suitable for
Businesses requiring continuous operation and minimized downtime
IT teams needing proactive operational guidance and specialist access
Environments where on-site support and multi-channel assistance are required
Customers using HPE InfoSight who need help interpreting analytics and alerts
Key specifications
Product name: Warranty/Support Extension HPE HY5S4E
Brand: HP Enterprise (HPE)
Service type: On-site support
License: 1 license
Duration: 5 year(s)
On-site support: Yes
Support channels: Telephone, expert online chat (English), HPE community forums, automated incident logging
Response objectives: 15-minute 24x7 critical response (enhanced levels), 1-hour for other enhanced incidents, 2-hour phone response (basic level)
How to use
Purchase and register the HPE HY5S4E license and link it to your HPE Support Center account and applicable service agreements. Use the HPE Support Center portal to manage assets, open incidents or access curated knowledge resources. For immediate assistance, contact HPE by telephone according to the service level, start an expert online chat during the coverage window, or post questions in the HPE community forums. For issues requiring deeper investigation, HPE may elevate inquiries into formal support incidents following standard incident management processes.
Usage recommendations
Maintain accurate product inventory and keep service agreements linked in HPE Support Center so specialists can focus on technical resolution rather than entitlement verification. For products connected to HPE InfoSight, enable telemetry and provide relevant analytics details when requesting assistance to speed qualification and response.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | Proliant DL365 Gen10 Plus |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE HY5S4E cost, and is it available for purchase?

The price is 4,154.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty/Support Extension HPE HY5S4E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE HY5S4E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4099018/64250117_large.webp