# Warranty Support Extension HPE HY5U1E

**URL:** https://aio.lv/en/product--hp-enterprise-hy5u1e--4099023
**Data updated:** 2025-12-29 15:36 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** HY5U1E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 958.99 €
**Prices and availability valid until:** 2026-07-19 23:59
**Price without VAT (21%):** 792.55 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-hy5u1e--4099023

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.99 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

The HPE HY5U1E warranty/support extension provides 1 license for 3 years of on-site support, ensuring your systems are covered during business hours (9x5). With a response time of 2 hours, you can rely on prompt assistance to minimize downtime and maintain operational efficiency.

## Long description

Warranty Support Extension HPE HY5U1E provides a 3-year on-site support license (9x5 business hours) with a 2-hour phone response for covered products. The service is part of HPE Pointnext Tech Care and gives access to HPE technical resources for operational support of HPE hardware and software, helping IT teams focus on efficient operations and reduced risk.
Advantages
This on-site warranty extension ensures a defined response time and access to HPE product specialists via phone, online chat, and moderated forums. It includes general technical guidance for operation, management, and security of supported products, and provides access to HPE InfoSight assistance and curated self-service resources through the HPE Support Center.
Suitable for
Small to medium IT environments that require 9x5 on-site support
Organizations needing a 2-hour response SLA for reducing downtime
Teams that benefit from guided access to product specialists and knowledge resources
Key specifications
Product name: Warranty Support Extension HPE HY5U1E
Support type: On-site
Duration: 3 year(s)
Coverage window: Business hours (9x5)
Phone response time: 2-hour standard response (Basic service level)
Channels: Telephone, expert online chat (English), HPE moderated forums, automated incident logging, HPE Support Center portal
How to use
Register the service and link the service agreement in HPE Support Center. For incidents during the coverage window, contact HPE by telephone to log an incident and request on-site support. For general technical guidance, use phone, web or expert online chat (English) during the service hours; complex issues may be escalated to formal support incidents. Use the HPE Support Center for self-service tasks and to access knowledge articles, videos, and InfoSight insights where applicable.
Usage recommendations
Keep system inventory and related service agreement information up to date in HPE Support Center and register users who will contact HPE. Use the expert chat or forums for quick guidance and open a formal incident for issues requiring on-site response or detailed troubleshooting.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | Proliant DL385 Gen10 Plus V2 |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Response time | 2 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty Support Extension HPE HY5U1E cost, and is it available for purchase?

The price is 958.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty Support Extension HPE HY5U1E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty Support Extension HPE HY5U1E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4099023/64250120_large.webp